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Salon Manager
2 months ago
The incumbent will be responsible for the day-to-day aspects of the Boutique (Salon) operations including customer relations, SOP planning & execution, team handling, Salon level marketing, sales and retailing.
Brand - SINH
Job Location - Khan Market, New Delhi
Role & responsibilities
- Overall management of the Boutique (Salon), cleanliness & upkeep, billing etc.
- Delivery high quality services through excellent communication and best service standard between team and clients.
- Responsible for communicating the changing needs of the team members and clients.
- Ensuring scheduling and appointment booking, ensuring stylists and therapists are capable and available to meet the clients' needs.
- Help set and encourage goals to be met by individuals/team.
- Responsible for coordinating in-house training.
- Responsible for execution of various campaigns at Salon (including Team training, Daily Briefing sessions) and sharing feedback with respective departments.
- Ensuring the inventory is well maintained.
Preferred candidate profile
- 5+ years of experience managing Luxury Or Premium retail stores specializing in beauty, wellness, and high-end product.
- Team management or supervisory role.
- Excellent customer orientation.
- Strong sense of ownership and accountability.
- Excellent in Resource & Time Management.
- Positive, creative, and enthusiastic personality with excellent communication skills.
- High on energy, detail oriented, organized and a drive to succeed.
