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Manager, Refractive Lasers

2 months ago

new delhi, India IN19 Alcon Laboratories (India) Pvt Ltd Company Full time

Description


Major Responsibilities:    Identifies WaveLight® sales & EFA opportunities within assigned areas by follow-up on leads and successfully winning the deals  Provide quality service to internal and external customers in all assigned tasks, while upholding organizational Values at all times  Provides prompt customer service to all accounts & builds relationships with accounts to achieve the assigned sales goals  Achieves the annual WaveLight® portfolio sales plan & market share objectives of the assigned areas  Reviews the system & processes, analyzes the data and performs comprehensive territory management Works in coordination with the surgical team & channel partner MHS to accelerate the sales process also converts the competitive refractive centers to Alcon laser refractive systems  Reports to Head – Strategic Accounts, performs Intra-divisional teamwork with routine communication in coordination with Regional Sales Manager and Area Sales Managers of the Surgical team in the assigned areas  Follows-up on the compliance and execution of EFA contracts in order to maintain a high level of customer satisfaction  Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative  Adherence to all corporate compliance guidelines & corporate programs by self
Graduate or Masters level degree in Science , Business Administration or Engineering 7 years of field selling experience in surgical Financial and business result - Through the performance of value achievement & desired growth  Strategy/Market focus - Through the performance of key product value achievement & desired growth  Operational Excellence - Timely SFE utility, to keep outstanding from the distributor as per agreed norm  People, Capabilities & Management- Medium  Others - Excellent & relevant knowledge of ophthalmic surgical techniques with product knowledge relating to laser refractive equipment, comprehensive knowledge of ophthalmology marketplace