Assistant Program Manager, NowNow
1 month ago
About noon
noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We've built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we're just getting started.
We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East.
We’re on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and we’re looking for top talent to join us on our mission.
The Assistant Program Manager will be an integral part of the Commercial Operations team within NowNow. Working cross functionally with the Commercial, Marketing and Merchant Operations teams, the Assistant Program Manager will be responsible for ensuring stores are at their best in terms of pricing, stock, and assortment. They will build a seamless feedback loop to ensure smooth operations and ultimately the best customer experience.
What you'll do?
Work on projects across a broad range of analytic disciplines – from statistical analysis and predictive modeling to business intelligence and analytics.
Actively look at the commercial KPIs and explore collaborative opportunities to maximize seller performance and efficiency.
Identify, develop, and launch innovative new growth opportunities based on a complete understanding of customer and merchant partner needs.
Work cross-functionally to identify and build best practices and process improvements that help improve the productivity of sales and account management teams.
Develop and design reporting dashboards and analyze data to drive decision-making.
Weekly reporting and key updates to management on merchant’s performance statuses
Run root cause analyses to provide answers in the occasion of poor store performance.
Demonstrate high bias for action; Strong presentation, communication, and stakeholder management skills
What you'll need?
Experience in the on-demand delivery industry is preferred
Experience in the ecommerce industry is mandatory
3+ years of relevant experience
Proficiency in SQL and building visual dashboards
Strong problem solving, communication and teams skills
Excellent analytical skills and problem-solving capabilities
Entrepreneurial and go getter spirit
Ability to work in a fast-paced environment
Who will excel?
We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people who operate with a bias for action and have a deep understanding of the importance of resourcefulness over reliance. Candor is our only default. Demanding unequivocal high standards should be non-negotiable because quality matters. We want people who are radically candid, cohorts who commit to settling for nothing but the best - in hiring, in accepting work from colleagues, and in your own work. Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar of talent in the company to help us reach our vision.
Is this you?
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