SAP CRM Functional

23 hours ago


bangalore, India Tata Consultancy Services Full time

Role: SAP CRM FunctionalLocation: PAN IndiaExperience: 4 to 12 YearsNotice Period: 0 to 60 daysMust-Have**Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes.Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applicationsShould have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications.Should have good experience / strong domain knowledge CRM area specially with regards to Utilities industry.Strong understanding of business processes behind customer programsDefine and execute unit test, integration test and regression test scripts to validate key end-to-end business scenarios and troubleshoot complex functional issues/bugs identified during implementation, testing, and post-Go Live Support.Good-to-HaveShould be able to provide workload estimations for a functional need based on predefined calculation strategies.Should be able to conduct detailed design meetings directly with the client to finalize the functional need.Work collaboratively with cross-functional and technical teams with minimal supervision.Should be highly self-motivated, self-driven and independent in daily operations.Responsibility of / Expectations from the Role 1Minimum 8-10 years of experience in SAP CRM.2Good requirement analysis skills3Good communication skills


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