Service Team Lead
2 weeks ago
We are seeking a seasoned IT professional to lead our Service Desk team. As Service Desk Lead, you will be responsible for overseeing the daily operations of our Helpdesk, ensuring that all incidents and service requests are promptly resolved.Responsibilities:Handle calls, emails, and web-tickets from end-users and other agencies, providing exceptional customer service and support.Track and classify incidents, attempting initial solutions and escalating complex issues to senior technicians.Provide expert assessment and support, targeting first contact resolution and minimizing downtime.Communicate status updates to end-users, ensuring transparency and accountability throughout the process.Maintain incident ownership and ensure SLA compliance, driving continuous improvement in our service delivery.Collaborate with internal and external teams to identify opportunities for process enhancements and cost savings.Requirements:Proven experience in IT service management, with a strong background in incident management and problem-solving.Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.Ability to work in a fast-paced environment, with multiple priorities and deadlines.Strong leadership skills, with the ability to motivate and guide a team of technical professionals.Benefits:Ongoing training and development opportunities to enhance your skills and knowledge.A dynamic and supportive work environment, with a focus on teamwork and collaboration.A competitive salary and benefits package, including medical, dental, and vision coverage.A generous paid time off policy, with holidays and vacation days.
-
Customer Service Officer
1 week ago
Nagpur, India Team Placements Full time**Post: -Customer Service Officer with a leading Hair & Skin Studio** **Gender: -Female** **Experience: -Minimum 1 Year in Customer Service,Customer handling** **Skills: -Excellent communication in English language** **Education: -Graduate** **Location: -Clarke town,Nagpur** **Job Time: -10 am to 7 pm** **Looking for a Immediate Joiner** **Salary**:...
-
Team Lead
2 weeks ago
nagpur, India Hexaware Technologies Full timeTeam Lead - Online Reputation Management (ORM)Job Role:-The Team Lead will be responsible for overseeing a team dedicated to managing social media and email communications, focusing on Online Reputation Management (ORM) and handling complaints and escalations. This role requires a proactive individual who can effectively lead a team, ensuring customer...
-
Team Lead
2 weeks ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 30,000 - ₹ 50,000 per yearTeam LeadJob Summary:We are seeking a dynamic and goal-oriented Team Lead to manage a team of outbound sales agents for our domestic process. The ideal candidate will be responsible for driving team performance, ensuring quality standards, and meeting daily targets in a high-paced sales environment.Key Responsibilities:● Supervise, guide, and support...
-
Team Lead
4 hours ago
Nagpur, Maharashtra, India SolarSquare Full timeAbout SolarSquare:At SolarSquare we are building the Home-Energy brand of future India. We help homes switch to rooftop solar and move away from traditional coal electricity. We are a full-stack D2C residential solar brand - designing, installing, maintaining (after-sales) and financing solar systems for home-owners across India.In 3 years we have scaled to...
-
Service Coordinator
2 weeks ago
Nagpur, India Team Placements Full timePost: - Service Coordinator Location: - Wardhman Nagar, Nagpur Experience: - 0 to 2 Years Education: - Graduate/Undergraduate Sector: - Health Care / Medical Tourism Skills: - Good communication skills in English language Office time: - 9:00 AM to 6:00 PM Immediate Joiners **Salary**: ₹10,000.00 - ₹18,000.00 per month Schedule: - Day...
-
Team Lead
5 days ago
Nagpur, India Hexaware Technologies Full timeTeam Lead - Online Reputation Management (ORM) Job Role:- The Team Lead will be responsible for overseeing a team dedicated to managing social media and email communications, focusing on Online Reputation Management (ORM) and handling complaints and escalations. This role requires a proactive individual who can effectively lead a team, ensuring customer...
-
Engineering Team Lead
2 weeks ago
Nagpur, India Viridium.AI Full timeAbout Viridium.AI At Viridium.AI, we are building a Material Intelligence platform. We are an early stage startup driven by the dual opportunity to build an amazing company and make a positive impact on the world. Our mission is to help manufacturers swiftly and profitably identify and phase out hazardous materials, such as forever chemicals, from their...
-
Team Lead
4 weeks ago
Nagpur, India Hub and Oak Full timeJob Title: Team Lead – ResidentialHub & Oak is one of the most trusted and reliable real estate consultancies in Delhi NCR, dealing in selling, purchasing and renting of Commercial, Residential and Industrial properties across Delhi, Noida, Gurgaon. We have been in the real estate segment for more than 50 years now, serving 500+ prestigious clients. Hub &...
-
Team Lead
5 days ago
Nagpur, India Tattva CX LLP Full timeTeam Lead - Pune Role Description Team Lead is responsible for both executing and reporting upon their core team's work order. They are subject matter experts with a thorough understanding of team specific tools, workflows, and policies, and act as the interface between management and the operators. Should have good people management skills and drive team to...
-
Team Lead
4 weeks ago
Nagpur, India Leap Full timeAbout the Company :Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice.Location : WFOBranches : NagpurDesignation : Team Lead/Assitant ManagerThe charter for this role will include :Conduct onlineTelephonic and/or virtual counseling sessions with students...
