Senior Enterprise ServiceNow Architect

3 days ago

lucknow, India beBeeServiceNow Full time

ServiceNow DeveloperWe are seeking an experienced ServiceNow Developer to join our team. The ideal candidate will have a strong background in CSM, ITSM, and HRSD modules with hands-on experience in workflow creation, process automation, JSON/structured data handling, and AI-driven training data preparation.The successful candidate will be responsible for building and enhancing workflows, incidents, cases, SLAs, and request management in ServiceNow. They will also develop configurations in CSM, ITSM, and HRSD modules, create JSON-based structured datasets for automation/AI workflows, and perform SQL-based validation and data analysis.In addition, the chosen candidate will work on integrations and scripting using JavaScript, Business Rules, UI Policies, and Flow Designer. They will collaborate with product managers, customers, and cross-functional teams, participate in Agile ceremonies, and utilize APIs (REST/SOAP) for integrations.The ideal candidate should have 4-6 years of experience in ServiceNow, with at least 2 years of hands-on experience in CSM or HRSD. They should possess strong knowledge of workflows, SLAs, cases, and knowledge modules, as well as strong JSON authoring and SQL skills. Good understanding of prompt-engineering concepts is also required.Preferred qualifications include CSA, CIS-ITSM, CIS-HRSD, Agile methodology, and experience preparing AI training data.

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    lucknow, India beBeeServicenow Full time

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