MS Dynamics 365 CE Solution Architect

Key Responsibilities: 1. Solution & Enterprise Architecture Own the end-to-end solution architecture for Dynamics 365 CE and Power Platform implementations. Design complex enterprise solutions with a focus on scalability, multi-entity models, interoperability, and security . Create architecture blueprints including application architecture, data architecture, integration architecture, and security models . Define and govern Dataverse schema , including tables, relationships, policies, and data retention strategy. Lead architectural decisions in collaboration with enterprise architects, security teams, and business stakeholders. 2. Technical Leadership Guide and mentor development teams on CE customization, plugin development, PCF controls, ALM, and best practices. Provide design oversight for Power Apps (Model-Driven & Canvas) , Power Automate, and Power Pages solutions. Review technical designs, integration patterns, and code to ensure consistency and quality. Enforce Microsoft-recommended architecture and development standards across all teams. 3. Requirements Analysis & Solution Blueprinting Lead high-level workshops and discovery sessions with business and IT stakeholders. Translate complex business requirements into technical solution designs and architectural decisions. Identify solution gaps and define customization, configuration , and integration approaches . Prepare detailed Functional Architecture Documents (FADs) , Technical Architecture Documents (TADs) , and Data Flow Diagrams . 4. Integration & Middleware Architecture Architect seamless integration of CE with enterprise systems such as ERP, portals, mobile apps, and data platforms. Define integration patterns using: Azure Service Bus Azure Logic Apps Azure API Management Azure Functions Webhooks, REST, and SOAP APIs Ensure secure authentication via Azure AD, Managed Identities, OAuth2 , and consent models. 5. Governance, ALM & Security Define and implement environment strategy , DLP policies, and Power Platform governance frameworks. Establish ALM pipelines using Azure DevOps , solution layering, and branching strategies. Drive adoption of Power Platform COE standards across the organization. Ensure compliance with data privacy laws, regulatory requirements, audit needs, and security standards. 6. Program Leadership & Stakeholder Management Act as the primary CRM solution advisor to business, program management, and IT leadership. Present architectural decisions and roadmaps to CXOs and steering committees. Provide estimations, delivery planning, and risk assessments for large-scale transformation programs. Support pre-sales engagements, RFP responses, solution shaping, and client presentations. Required Skills & Experience Core Expertise 14+ years of total experience , with 8+ years in Dynamics 365 CE / CRM . Deep expertise in CE modules: Sales Customer Service Marketing Field Service (optional but preferred) Hands-on solutioning experience across C#, .NET, JavaScript, PCF, plugins, workflows , and customizations. Power Platform Expertise Architectural-level experience in: Power Apps (Canvas, Model-Driven, Custom Pages) Power Automate (cloud flows, BPFs) Power Pages Dataverse architecture & governance Power Platform Pipelines & ALM Experience implementing enterprise governance, monitoring, and COE frameworks . Integration & Azure Expertise Strong experience in architecting integrations using: Azure API Management Azure Service Bus Logic Apps Azure Functions Dataverse REST API Solid understanding of Azure networking, identity, encryption, and cloud security. Enterprise Leadership Skills Experience leading cross-functional development teams. Strong stakeholder communication and ability to influence senior leadership. Proven track record in delivering large, multi-country CRM transformation programs. Experience with Agile delivery methodologies and DevOps-driven execution. Preferred Certifications PL-600: Power Platform Solution Architect (Highly Preferred) PL-400: Power Platform Developer MB-210 / MB-230 / MB-220 / MB-240 Azure Fundamentals (AZ-900) Azure Architect (AZ-303/305) – added advantage