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Grow Your Staff | Operations Associate | belgaum

1 month ago

belgaum, India Grow Your Staff Full time

Grow Your Staff is looking for an Operations Associate for a custom apparel company from New York, USA. The position is a full-time remote opportunity.


The role will have excellent growth opportunities. You will work directly with the team based in New York.


Experience required: 2-5 years

CTC: INR 3-4 LPA

Location: Remote

Time: 6:30 PM to 3:30 AM IST (Monday - Friday)


Responsibilities 

Order Team

  • Resolve stock issue tickets, licensing tickets, and other miscellaneous tickets efficiently.
  • Serve as a backup for the Order Processing team during periods of low order pool volume.
  • Process sample orders and manage associated documentation.
  • Update Printer Capacity Management System (PCMS) ratings to maintain accurate production data.
  • Perform ad hoc tasks and support additional responsibilities during the slow season.
  • Prepare reports and contribute to reporting tasks and projects as required.

Pre-Order Team

  • Provide accurate pricing quotes using available tools and resources.
  • Collaborate with teams to resolve order issues, share feedback, and enhance the licensing experience at the company.
  • Monitor timelines and address licensing-related inquiries from Campus Managers.
  • Conduct order verification, data entry for reporting, and Shopify/Group order checks.
  • Assign schools when client-provided proofs are received directly.
  • Upload proofs to licensing portals to facilitate single-use licence processing.


Qualifications

  • Bachelor’s or Master’s degree in Operations/Business, or a related field
  • 1–5 years of experience in operations, logistics, or a similar domain
  • Proven ability to handle complex tasks and meet tight deadlines effectively
  • Strong decision-making skills with the ability to work independently and with minimal supervision
  • Excellent verbal, written, and interpersonal communication skills