Senior Engineering Manager
2 months ago
We are hiring for Senior Engineering Manager for India location (Bangalore, Pune, Hyderabad, Noida, Chennai)
Experience required- 10+ years
Detailed JD:
This person has to have the following:
-Needs to be driven and take initiative
-Has a strong desire to learn the ServiceNow product as well as the overall support process
-Be able to balance the need to do the right thing for the business and the client as well as for our L2 Support teams
-Needs to be technical to understand the ServiceNow tool, the configuration, and backend of the system
-Be able to communicate and work collaboratively with a world wide team
Flexible to work in different time zones
Essential Job Functions:
-Identify new opportunities for transforming manual operations in to automated workflows
-Facilitate deployment and subsequent maintenance of critical Support infrastructure, considering the needs for high availability, disaster recovery, and backup
-Serve as escalation point for incidents related to the functioning of the code
-Collaborate with engineers and cross functional teams to deliver high quality features, defects, and enhancements
-Define and improve process; share and follow development best practice
-Ability to lead, mentor and guide junior engineers
-Ability to recognize needs of the team, such as training
-Good level of spoken and written English
Developer functions
-Good knowledge of Agile Development and apply rigor in following it.
-Understanding of what makes good User Interface experience.
-Be able to translate ideas into requirements
-Be able to translate requirements into actionable stories
-Be able to translate stories into bug free working code.
-Good knowledge of the JavaScript language and debugging JavaScript
-Good knowledge of Angular
-Good understanding of REST APIs
-Good understanding of Relational databases
-Quick learner with the ability to understand and apply what was learned
Tester functions
-Write complete test cases
-Write up detailed comprehensible defect reports
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