Education Operations Specialist

6 days ago

dombivli, India beBeeProgram Full time

Program CoordinatorAbout the RoleWe are seeking a detail-oriented and customer-focused Program Coordinator to join our Learning/Service Delivery team. As a key member of our team, you will play a pivotal role in ensuring the smooth operation of our programs, providing exceptional support to learners, and collaborating with internal teams to deliver an outstanding learning experience.Key Responsibilities:Learner Support: Serve as the primary point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.Stakeholder Collaboration: Work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure the alignment of deliverables, and identify areas for process improvement.Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.Quality Control: Ensure that all learning communications adhere to quality standards and branding guidelines set by the process.Required Skills and QualificationsTo succeed in this role, you will need to possess excellent written and verbal communication skills, be adaptable to evolving processes, and have a strong attention to detail. Relevant experience in education technology or a related field is highly valued. Additionally, you should be able to work independently in a remote setting while maintaining strong communication with team members.Benefits of Joining Our TeamYou will have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative and inclusive work environment, opportunities for professional growth, and the chance to work with leading global educational institutions.Why This Role MattersIn this role, you will have the opportunity to drive process improvements, enhance learner satisfaction, and contribute to the growth and success of our organization. If you are a motivated and customer-focused individual who is passionate about education and technology, we encourage you to apply.

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