Technical Service Manager
3 days ago
Now Hiring | Technical Service Manager – Automotive OEM Color & Quality Excellence | PuneJob Description Position: Technical Service Manager – COLOR Solutions Company: A Leading OEM / Automotive Paints Manufacturing Company Location: Pune, Maharashtra Industry: Automotive OEM Coatings Role Summary The organization is seeking a highly experienced Technical Service Manager – Color Solutions to support automotive OEM customers with advanced color management, formulation, and quality control systems . The role is responsible for ensuring first-pass color approval, production stability, and global color consistency at OEM paint shops. This is a customer-facing technical leadership role , requiring deep expertise in automotive coatings, color science, and OEM paint shop operations. Key Responsibilities Color Solutions Lead implementation and sustainment of Color formulation and color management systems at OEM sites. Ensure compliance with OEM master color standards and internal quality benchmarks. Deliver first-time-right color results for new model launches, facelifts, and running production . OEM Technical Support Provide advanced technical support for automotive basecoat and clearcoat systems . Resolve complex color issues related to shade variation, color travel, flop, brightness, and consistency . Support OEMs during trials, pilot runs, SOP, and ramp-up phases . Color Measurement & Quality Control Oversee effective use of spectrophotometers and color measurement tools . Analyze multi-angle color data, Delta E values, and SPC trends to ensure color stability. Establish robust color control plans at customer locations. Cross-Functional Coordination Act as the technical interface between OEM customers, R&D, Manufacturing, Quality, and Global Color teams . Lead root cause analysis and CAPA for color and process deviations. Participate in OEM technical reviews, audits, and escalation discussions. Team Leadership Guide and develop Technical Service Engineers and Color Specialists . Conduct training on color science, and best practices . Candidate Profile Qualifications B.E./B.Tech (Chemical Engineering) or M.Sc. Chemistry Experience 10–15 years in automotive OEM coatings , technical service, or color management Core Skills Strong knowledge of color science and effect pigments Hands-on experience with OPTIMA or equivalent advanced color systems Expertise in spectrophotometry, formulation software, and SPC tools Proven OEM customer-handling and problem-solving capability Reporting & Travel Reporting to: Head – Technical Service / OEM Support Travel: Regular visits to OEM plants in Pune and nearby regions Contact for Application & Enquiries Gopal Sharma Giri Consultancy Services Executive Search & Recruitment Specialists Paints | Coatings | Polymers | Inks | Specialty Chemicals #TechnicalServiceManager #AutomotiveOEM #AutomotivePaints #ColorManagement #ColorScience #OEMCoatings #AutomotivePaintsCareers #PuneTechnicalServices
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