PW (PhysicsWallah) | Counselor
2 weeks ago
As a Counselor will be responsible for building relationships with potential learners and converting them into paying customers for the courses.
Responsibilities:
- Cold call and qualify potential leads from a designated target audience.
- Understand learner needs and recommend suitable courses from our portfolio.
- Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW courses.
- Negotiate effectively and address customer concerns to secure enrollments.
- Build strong relationships with potential learners and nurture leads for future conversions.
- Maintain accurate records of calls, interactions, and progress of individual and team targets.
- Contribute to the continuous improvement of sales processes and strategies.
Qualifications
- Proven experience in B2C sales, preferably in the education or technology sector.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.
- Strong problem-solving and consultative selling skills.
- Ability to identify and overcome objections confidently.
- Time-management skills and the ability to work independently and as part of a team.
- Target-oriented and motivated to achieve success.
- Proficiency in using CRM tools and data analysis for reporting.
Benefits
- Competitive salary and commission structure.
- Opportunity to work in a dynamic and fast-paced environment.
- Be part of a team passionate about making a difference in people's lives.
- Regular training and development opportunities to enhance your sales skills.
- Chance to contribute to the growth of a leading upskilling platform.
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