Senior Director Operations- Trust
3 weeks ago
Job Description
- Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency.
- Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team.
- Maintain an open line of communication between staff and senior management.
- Manage and staff the operations assigned.
- Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like.
- Develop individual and team goals and implement plans to carry out objectives.
- Guide the Operations Managers in meeting all team & individual goals.
- Ensure compliance with all established policies and procedures.
- Assist the Vice President of Operations in crafting operations procedures.
- Job Description
- Job Description
- At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Operations and Management or equivalent.
- Capable of building and maintaining client relationship is required for this role
- Managed at least 700 -1,000 FTEs with good mix of Industries supported
- Proven track record of meeting and delivering targets.
- Excellent communication skills, both verbal and written.
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TaskUs | Senior Director Operations- Trust
3 weeks ago
india TaskUs Full timeJob Description Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and...
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india Northern Trust Full timeAbout Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
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india Northern Trust Full timeAbout Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
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Senior Trust Operations Security Engineer
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