Credit Card Chargeback Specialist

2 weeks ago

india beBeeDispute Full time

Mastercard Dispute Resolution ExpertWe are seeking a highly skilled Mastercard dispute resolution expert to join our team. The ideal candidate will have extensive knowledge of Mastercard network guidelines and chargeback procedures.Resolve credit card disputes and chargebacks under Mastercard network guidelines.Assist junior agents with questions and complex scenarios.A strong understanding of US Regulation Z compliance and knowledge of Mastercard chargeback codes is required.Key Responsibilities:Escalate and investigate customer scenarios, resolve issues and inquires following Mastercard rules and guidelines.Maintain up-to-date knowledge of Mastercard network guidelines and chargeback procedures.Requirements:Expertise Required:US Regulation Z complianceMastercard network guidelinesChargeback proceduresSkill Set:Strong analytical and problem-solving skillsExcellent communication and interpersonal skills

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    india beBeePayment Full time

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