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Senior Solution Specialist

2 months ago

gurgaon, India Insight Full time

Position: Sr Cloud Solution Specialist
Years of exp: 7+
Location: Delhi NCR, Hyderabad, Bangalore, Pune, Chennai
Mandatory Skills/requirements: Power Platform (Canvas , Modern Driven App , Power Automate flow, Power pages ), D365 must required, 2-3 module (CRM, sales, Marketing), SharePoint Online development, Agile, client management.

Job Summary:
· Act as leader for the differentiation of Insight’s technical capability.
· Develop solution knowledge and share this IP both locally and Asia Pacific wide.
· Focus on assisting the practice team to meet the Services Practice’s financial target.
· Provide consulting services including discovery, design, build, deployment, test, pilot, documentation, and transition.
· Assist customers in resolving highly technical and complex problems.
· Work within political, cost, and technical constraints to provide the most appropriate solution for the client.
· Collaborate with project manager(s) in project planning.
· Effectively and consistently report status of projects back to project managers during project execution.
· Assist with project closure by developing project artefacts, participating in project lessons learned.
· Display strong situational analysis, problem solving, and decision-making skills.
· Maintain professional demeanor and appearance at all times.
· Collaborate with teammates (internal/external) using various tools and methods (Blogs, Conferences, etc).
· Demonstrate effective time management and prioritization skills.
· Take responsibility as the technical representative of Insight within strategic accounts to develop strong client relationships and identify opportunities for Insight.
· Focus on maintaining 80% chargeability through billing for solution design and transition to delivery.
· Develop profile as a technical leader in an Insight specialist solution area.

Requirements:
· Substantial experience in technical roles within a Services environment.
· Ability to map client’s business needs to Insight’s technology solution offerings.
· Ability to write quality high level and detailed architectural diagrams, strategic roadmaps and technical documentation that communicate customer vision.
· Highly developed conceptual and analytical skills combined with sound judgement.
· Proven ability to develop technical requirements based on business imperatives.
· Interpersonal skills with the ability to develop strong client relationships.
· Excellent written (documentation) and verbal communication skills.
· Proven analysis skills with the ability to work with a client to understand requirements, define and present appropriate solution, and oversee delivery of a solution to the client.
· Execute end to end projects, from the initial gathering phase, design, implementation, training, hand over and post deployment support.
· Comfortable with presenting and communicating technical solutions.
· A team player willing to develop and share IP within the organization.
· Tertiary Education qualifications preferred.

Technical skills:

· 7+ years’ experience in a development or support role within a Microsoft environment
· MS Dynamics 365, Strong Dataverse, D365 Customer Service, and Power Pages specific experience.
· Solid understanding of at least 2 of the Dynamics 365 First Party Applications
· Solid understanding and hands on experience with Model Driven Apps, Power Automate and Canvas Apps.
· Working knowledge with hands on experience with Power BI, Power Pages and AI Builder
· Experience with complex CRM configuration and customization including integration and data migration.
· Best practice and implementation with Application Lifecycle Management
· Experience with Power Platform Centre of Excellence Toolkit

Good to have:

· MS Certifications
· IT methodologies & frameworks such as TOGAF, ITIL and agile - desirable