Enterprise Tech Specialist

2 days ago

amravati, India beBeeTechSpecialist Full time

Enterprise Technical SpecialistDeliver high-quality technical support to global customers.Collaborate closely with cross-functional teams to resolve complex issues.We are seeking a skilled and experienced Enterprise Technical Specialist to join our team. As an Enterprise Technical Specialist, you will provide exceptional technical support to our global customers, working closely with cross-functional teams to resolve complex technical issues.Key Responsibilities:Technical Support & Debugging:Serve as the primary escalation point for customer-reported technical issues.Investigate and debug issues involving platform functionality, integrations, data discrepancies, and user configuration.Use tools like SQL, Postman, and log monitoring systems to perform in-depth root cause analysis.Collaborate with engineering and product teams to escalate and resolve bugs, ensuring timely communication to the customer.Maintain detailed case notes, documentation, and internal/external knowledge base content.Enterprise Customer Engagement:Act as a technical advisor for assigned enterprise customers, building deep familiarity with their configuration, integration, and support history.Participate in regular customer check-ins or QBRs alongside Customer Success Managers (CSMs).Proactively monitor enterprise account health and flag potential issues before they become blockers.Partner with onboarding and implementation teams to ensure smooth technical setup for enterprise customers.Requirements:A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field — or equivalent experience.5+ years of experience in a technical support, product support, or similar customer-facing technical role (preferably in a SaaS environment).Understanding of procurement, supply chain, or enterprise systems (ERP, P2P, S2P platforms).Strong problem-solving skills with an analytical mindset.Experience with ticketing tools like Zendesk, Jira, or Freshdesk.Familiarity with APIs (REST/JSON), webhooks, and troubleshooting integrations.Basic knowledge of SQL for data analysis and issue investigation.Excellent communication skills — both written and verbal.Be easy to work with—maintain a positive, collaborative attitude, influence the team positively, and always be helpful.Benefits:Work with a forward-thinking, global SaaS team supporting leading enterprise customers.Be the technical backbone for live customers, solving real-world issues across complex integrations and configurations.Collaborate closely with Product, Engineering, and Customer Success in a truly cross-functional environment.Build deep expertise in procurement tech, integrations, cloud, and enterprise platforms while working on impactful problems.Enjoy a flexible, remote-first culture that values ownership, autonomy, and continuous learning.About Us:We are a global SaaS company dedicated to revolutionizing the way businesses procure goods and services.We offer a unique opportunity to work with cutting-edge technology and collaborate with talented professionals from around the world.We prioritize continuous learning and professional growth, providing opportunities for skill development and career advancement.

  • Tech Cyber Security Expert

    5 days ago

    amravati, India beBeeCyberSecurity Full time

    Tech Cyber Security Specialist Job OpeningThe role of Tech Cyber Security Specialist plays a critical part in safeguarding our organization's digital assets.

  • IT Enterprise Architect

    2 days ago

    amravati, India beBeeServicenow Full time

    Opportunity OverviewWe are seeking an experienced IT Architect to join our team and lead the development of enterprise architecture solutions.The successful candidate will have a strong background in cloud-based application design, with advanced proficiency in programming languages such as JavaScript, Flow Designer, and ServiceNow scripting (Glide API).Main...

  • Mainframe Enterprise Specialist

    3 days ago

    amravati, India beBeeEnterprise Full time

    Enterprise Mainframe Systems ProfessionalWe are seeking an experienced mainframe systems professional to lead the design, implementation, and maintenance of enterprise-level system software in IBM mainframe environments.Ensure system stability and compatibility across releases.Key Responsibilities:System Installation, Maintenance & Upgrades:Implement z/OS...

  • Enterprise-Grade Cybersecurity Solutions Architect

    1 week ago

    amravati, India beBeeCyberSecurity Full time

    About the RoleAs a Cyber Security Specialist, you will be responsible for designing and implementing enterprise-grade Privileged Access Management (PAM) solutions using Cyber Ark. This role is ideal for someone with a passion for security and compliance.The successful candidate will have hands-on experience with Cyber Ark components: EPV, PVWA, CPM, PSM,...

  • Enterprise IT Infrastructure Specialist

    6 days ago

    amravati, India beBeeServiceNow Full time

    As a seasoned IT professional, you will be responsible for managing and optimizing our organization's ServiceNow Discovery processes to ensure a reliable and accurate CMDB across on-premises and cloud environments.The successful candidate will have expertise in ServiceNow ITOM (Discovery, CMDB, Service Mapping) and strong technical knowledge of enterprise...

  • Enterprise Integration Specialist

    4 days ago

    amravati, India beBeeService Full time

    Job Title: OIC/SOA AdminWe are seeking a skilled Oracle Service-Oriented Architecture Administrator responsible for managing, monitoring, and supporting integration solutions across Oracle Cloud and on-premise systems.Key Responsibilities:Manage high availability, performance, and security of environments while collaborating with development, infrastructure,...

  • Automation Integration Specialist

    6 days ago

    amravati, India beBeeAutomation Full time

    About This RoleWe're seeking a skilled Automation Integration Specialist to join our team. As an Automation Integration Specialist, you will be responsible for designing and implementing automation workflows using Microsoft Power Platform, Copilot Studio, and OpenAI services.You will design and implement automation workflows using Microsoft Power Platform,...

  • Enterprise Test Automation Specialist

    3 days ago

    amravati, India beBeeAutomation Full time

    Job SummaryThe Platform Automation Manager oversees the design and implementation of test automation frameworks, tools, and data management systems to optimize enterprise processes.This role involves collaborating with cross-functional teams to develop scalable testing solutions, mentoring team members, and promoting shift-left testing practices.The manager...

  • Enterprise Mainframe Software Professional

    6 days ago

    amravati, India beBeeSoftwareDeveloper Full time

    Key Role:Design, develop, and maintain high-performance software solutions for enterprise-scale mainframe systems using Assembler (HLASM) and C programming.Contribute to the full lifecycle of software development: requirements analysis, design, coding, testing, deployment, and ongoing support.Optimize system performance, troubleshoot defects, and ensure...

  • Lean Enterprise Application Specialist

    3 days ago

    amravati, India beBeeModernization Full time

    APM Engineer-LeanIX Job DescriptionWe are seeking a seasoned APM professional to support our enterprise architecture and application rationalization initiatives.This role is pivotal in capturing, analyzing, and maintaining application metadata to assess current technology usage, align future business requirements, and inform decisions on modernization,...