Process Trainer

2 weeks ago


bangalore, India Korn Ferry Full time

We are looking for a Trainer to join our RPO Talent Acquisition team with our client, a Technology giant based in India (Bangalore).

Working as an integral part of our team, you will be responsible for training colleagues on the full recruitment process. You will also develop continuous improvement initiatives whilst considering client operational goals.

Key Responsibilities / Accountabilities

  • Provide the team with full insight and training in the global recruitment process, as well as any deviations as dictated by local legal recruitment compliance
  • Responsible for making sure the team are aware of any updates and changes in process that will impact how they work and collaborate with stakeholders
  • Work closely with Korn Ferry QA and Team leads, as well as the Vendor Leads, POCs and L&D Partners to identify further training opportunities within the team
  • Proactively design training schedule with continuous improvement initiatives in mind
  • Drive team participation and engagement with learning opportunities within the KF internal learning curriculum
  • Use data and quality metrics to report training impact to client stakeholders in both formal and informal forums

Professional Experience / Qualifications / Skills

  • Prior/current experience and familiarity with recruitment (ideally within an RPO environment)
  • Demonstrable experience in supporting, creating and delivering training to colleagues and team members
  • Excellent written and verbal communication skills in English along with strong stakeholder management
  • Ability to deal with ambiguity, be adaptable and willingness to learn
  • Computer literacy, specifically PowerPoint and Excel, and numeric capability
  • Hybrid working model


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