Digital Adoption Platform Lead

3 days ago

rajkot, India beBeeDigital Full time

Lead DAP Consulting TeamJob Summary:We are seeking an experienced professional to lead our digital adoption platform (DAP) consulting team. The ideal candidate will have a strong background in instructional design, information technology, or a related field and at least 8 years of experience in DAP design, development, or implementation.Key Responsibilities:Coach and mentor a team of DAP specialists while partnering with enterprise clients to shape, design, and execute their digital adoption strategies.Develop and implement effective training programs for the DAP team.Oversee workload, prioritization, and performance, ensuring client deliverables meet the highest standards.Provide coaching, feedback, and career development guidance to build team capability and confidence.Foster a culture of innovation, quality, and continuous improvement.Client Strategy & Partnership:Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approach.Facilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignment.Translate client business needs into actionable DAP strategies and scalable adoption frameworks.Build strong, long-term relationships with client leadership teams.Solution Design & Delivery Oversight:Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applications.Ensure solutions align with client adoption goals and integrate seamlessly into their digital ecosystems.Review and guide solution design, ensuring user-centric and outcome-focused approaches.Partner with project managers to monitor progress, risks, and outcomes.Thought Leadership & Evangelism:Evangelize best practices for digital adoption for our clients.Stay current on DAP innovations and advise clients on emerging trends.Mentor junior consultants and developers on consulting skills as well as technical best practices.Build a team of DAP consultants.Required Qualifications:Bachelor's degree in Instructional Design, Information Technology, or related field.8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred).3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projects.Proven ability to consult with executive stakeholders and shape digital adoption strategies.Strong project management background (Agile and/or Waterfall).WalkMe Delivery Consultant certification (Preferred).Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plus.Personal Qualities:Strategic thinker with a consultative mindset.Strong coaching and mentoring skills.Excellent communicator with executive presence.Able to translate technical capabilities into business outcomes.Adaptable, collaborative, and passionate about digital adoption.

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