Service Delivery Manager

WE ARE HIRING AVASO Technology Solutions is currently seeking a Associate Manager - Service Delivery. As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global...

About This OpportunityWe are seeking an accomplished Service Delivery Professional to lead our customer service delivery operations.Key ResponsibilitiesClients' Operational Reporting: Prepare and present client operational reports at monthly meetings.Client SLAs and Reporting: Drive enhancements, ensure L1 and L2 analysts meet SLA, and follow...

Service Management SpecialistThis role focuses on delivering top-notch service management through efficient incident, problem, and change management processes.The ideal candidate will have a strong understanding of ITIL principles and experience with Freshservice configuration and automation.Key Responsibilities:Configure and maintain Freshservice modules...

IT Service Management Specialist Job SummaryThe IT Service Management Specialist is responsible for providing top-notch support for the Managed Services tool sets and associated processes.This role involves offering daily operational assistance and managing ticket distribution to ensure timely handling of all client access management requests.The ITSM...

Job OpportunityA professional in the field of IT service delivery serves as the primary contact for end-users, qualifying and opening tickets for resolution. They triage tickets to respective teams, provide regular updates, and follow up until closure.Manage complex technical tasks effectively.Experience in remote support and troubleshooting is...

As a key player in Service Management, you will be responsible for implementing and supporting Service Management processes in SAP S/4HANA.Configure and customize the S/4 Service Management modules including Service Orders, Service Contracts, Service Billing, and Resource PlanningIntegrate Service Management with SD, MM, FI, and CS modulesProvide issue...

Job SummaryAs a program manager, you will deliver results that exceed expectations and focus on service excellence.You will lead an extraordinary experience aligned with client and stakeholders' needs.Key Responsibilities Include:Understanding client objectives and communicating recruitment trendsReviewing delivery models and working with vendorsImplementing...

IT Service Management SpecialistWe are seeking a strategic and experienced IT service management specialist to join our team.This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization.Main Responsibilities:Develop and execute strategies,...

Job OverviewWe are seeking an experienced Area Service Incharge to lead a team of service center and care center personnel, ensuring customer satisfaction.Select, onboard, certify, and evaluate partners/technicians performance as per established standards.Liaison with store manager and sales team for operational coordination.Motivate and manage team of...

Job Purpose:The candidate will be responsible for overseeing the multiple engagements within Financial Crimes Compliance (related to KYC-AML-Fraud). The person is expected to focus on building and managing FCC vertical, focusing on i) Technology initiatives (strategize and implement), especially in areas of AI/ML within FCC domain, ii) client management, ii)...