Enterprise Integration Architect

2 weeks ago

Tirupati, India beBeeRevenue Full time

Integration Engineer Job SummaryThe Integration Engineer is responsible for designing and implementing scalable integration frameworks that enable seamless data exchange across revenue-facing systems. This role requires advanced expertise in integration technologies, including Workato and MuleSoft, as well as a strong understanding of Salesforce administration and CTI solutions.Key Responsibilities:Architect and implement scalable integration patterns using tools such as Workato or MuleSoft.Establish and govern integration standards, including naming conventions, version control practices, and deployment protocols.Design and optimize high-volume flows supporting CTI-to-CRM routing, lead ingestion, recruiter activity synchronization, and related revenue workflows.Define, enhance, and maintain Salesforce revenue lifecycle processes, including lead routing, call dispositions, and end-to-end Sales/Recruiting workflows.Partner with Admin/IT teams to manage schema changes, automation governance, and system updates impacting revenue operations.Oversee the integrity and performance of the Salesforce MCAE Advanced bidirectional sync, including rule logic and sync health management.Troubleshoot MCAE connector performance, campaign influence tracking, scoring models, and CRM alignment in collaboration with Marketing Operations.Architect CTI routing logic within Salesforce flows and support escalation, queue management, and omnichannel routing within Agentforce.Lead root-cause analyses for high-impact incidents, publishing detailed remediation plans and prevention strategies.Requirements6–8 years of experience in Revenue Operations, Integration Engineering, Platform Operations, or related technical functions.Advanced expertise in Workato and/or MuleSoft, with a demonstrated ability to design scalable, governed integration patterns.Strong Salesforce Admin-level proficiency, including API knowledge and complex automation troubleshooting.Hands-on experience supporting CTI solutions (e.g., Five9, Genesys, RingCentral) and managing Agentforce routing workflows.Proven ability to lead incident management, conduct RCAs, and collaborate with cross-functional stakeholders on technical resolutions.Deep understanding of data synchronization, system orchestration, and lifecycle governance across revenue-driving platforms.Strong communication skills with the ability to translate technical concepts into operational impact for non-technical stakeholders.Why Choose This Opportunity?This is a unique chance to own and shape mission-critical integration architecture within a high-growth, technology-driven environment. As part of a modern RevOps and tech enablement function, you'll influence strategy, set governance standards, and drive measurable improvements across the revenue ecosystem. The organization fosters career development, cross-functional exposure, and the ability to deliver meaningful, enterprise-scale impact.

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