Senior Voice Application Developer

2 days ago


bangalore, India beBeeGenesys Full time

Job Opportunity:We are seeking a seasoned voice application developer with expertise in Genesys Cloud CX.Key Responsibilities and Skills:Design, develop, and configure Genesys Cloud CX voice applications, including conversation IVRs, bot flows, and call routing.Develop complex voice bots and digital flows with call deflection, NLP integration, and callback orchestration.Create and optimize outbound dialer campaigns, schedules, retries, and wrap-up configurations.Implement and maintain Salesforce integrations through Genesys Data Actions and REST APIs.



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