Enterprise Implementation Specialist
5 days ago
About the CompanyWe are a leading provider of contingent workforce solutions and one of the fastest growing solution providers globally. We continue to strive to drive innovation in the industry.Role OverviewThis is a key member role of the Delivery Team, responsible for leading the successful implementation of our unique and highly configurable solution for clients and partners. This role is critical to ensuring high-quality, timely project delivery with a strong emphasis on customer satisfaction, efficiency, and long-term scalability.You will serve as the primary point of contact during implementation, overseeing the project lifecycle from requirements gathering to production go-live. With a mix of technical expertise, functional knowledge, and strong stakeholder management, you will ensure each implementation drives measurable value for our customers.We value a hands-on, solutions-focused mindset, and a strong sense of ownership. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.Key Responsibilities:Techno-Functional Leadership: Lead and manage the end-to-end implementation of functional workstreams, serving as a product expert.Solution Design Ownership: Facilitate the design phase by sharing best practices, delivering product demonstrations, and developing functional design documentation.Advanced Configuration: Translate business requirements into tailored configurations within the platform. Collaborate with the technical team to ensure alignment and delivery on milestones.Deployment Management: Develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve expectations.Clear Communication: Provide clear updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.Project Management: Manage enterprise-level implementations involving integrations and deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.Executive Reporting: Present project status and KPIs to leadership through weekly program reviews and monthly updates.Required Skills & Qualifications:Domain Knowledge: Strong functional knowledge of Contingent Staffing VMS, SRM, Supply Chain, HRTech and/or Procurement processes.Technical Expertise: Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes.Educational Qualifications: Bachelor's degree (BS/BA) in Computer Science, Procurement, or a related discipline. Foreign equivalent degrees are acceptable.Program Leadership: Proven success in managing large-scale implementation programs, particularly involving integrations. Strong skills in planning, execution, timeline management, and risk handling.Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism.Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.We are seeking a self-motivated, detail-oriented professional committed to delivering high-quality results. We offer opportunities for growth and development in a collaborative environment.
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