Senior Quality Assurance Engineer

About SmartQ

We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17+ countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.

To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story -

Are you excited to join our team as Senior QA Engineer?

We are seeking an experienced and detail-oriented QA Engineer to join our team. In this role, QA engineers, oversee all aspects of quality assurance, and ensure the highest standards of software quality. You will work closely with cross-functional teams, including product managers, developers, and other stakeholders, to define and implement quality strategies, testing processes, and automation frameworks that deliver reliable and scalable software solutions.

Must-Have Qualifications:

• Experience: 5+ years in Quality Assurance, with at least 2 years in a leadership or senior QA role.
• Technical Expertise: Proficiency in QA methodologies, test planning, and building automation frameworks.
• Automation Tools: Good to have Hands-on experience with automation tools like Selenium, Appium, or similar frameworks.
• Defect Tracking & Management: Familiarity with defect tracking tools such as JIRA, and test management platforms like TestRail.
• Programming Skills: Strong scripting or programming skills in languages such as Python, Java, or JavaScript. (We can mention 'good to have' it's not mandatory)
• CI/CD Knowledge: Practical experience with CI/CD tools, e.g., Jenkins or GitLab CI/CD, to integrate testing into deployment pipelines.
• Analytical Mindset: Strong problem-solving abilities with a keen eye for detail in software testing.
• Soft Skills: Excellent communication, leadership, and team management skills.

Good-to-Have Qualifications:

• Cloud Testing: Experience with cloud testing platforms like AWS Device Farm, BrowserStack, or Sauce Labs.
• Agile Methodologies: Familiarity with Agile principles, with experience participating in sprint ceremonies.
• Performance Testing: Exposure to performance testing tools such as JMeter or LoadRunner.
• Certifications: ISTQB certification or similar QA/Testing certifications.
• Mobile Testing: Background in mobile app testing (both manual and automated).
• Database Skills: Basic SQL knowledge for backend and data validation testing.
• Monitoring Tools: Experience with monitoring tools like New Relic, Splunk, or Dynatrace.

Benefits of working at SmartQ:

SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:

• Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.
• Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.
• Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
• Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.
• Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.
• Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.
• Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.
• Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs.
• Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.

Onboarding Timeline:

First Month: You will undergo training on solutions, gaining a deep understanding of the major products we work with. During this time, you will become familiar with the products and its requirements, setting up the testing environment, learning the team's processes and tools, and execute existing test suites.

First 3 Months: You will be assigned to a vertical within the team and start working with the Lead. Start creating or updating test cases based on the product requirements and acceptance criteria. Focus on both functional and non-functional testing aspects.

First 6 Months: By this time you will be fully involved in the requirement discussions along with developers and Product managers. You will be solely responsible for conducting thorough testing, identifying defects, and ensuring that software products meet the desired quality standards. You need to assess the current testing processes and suggest potential improvements or automation opportunities