Advertising Cost Recovery Specialist

1 week ago


tiruppur, India beBeeRefund Full time

We are seeking a meticulous and analytical professional to join our team as a Refund Specialist.This role involves identifying, documenting, and recovering incorrect or invalid ad charges across major advertising platforms. The ideal candidate will have strong analytical skills to identify and document billing discrepancies and communicate findings clearly to internal teams.Responsibilities include:Identifying and documenting incorrect or invalid ad chargesUsing strong analytical skills to identify and document billing discrepanciesCommunicating findings clearly to internal teamsQualifications for this role include direct experience with Google Ads refund workflows, billing investigations, and advertiser credit processes. Additionally, the successful candidate will be proficient in Microsoft Excel, Google Sheets, and case-tracking tools.As a Refund Specialist, you will play a critical role in ensuring the accuracy of our advertising costs and providing excellent customer service to our advertisers.Key Responsibilities:Identify and Document Billing Discrepancies: Utilize analytical skills to identify and document billing discrepanciesCommunicate Findings Clearly: Communicate findings clearly to internal teams and stakeholdersRecover Incorrect Ad Charges: Identify and recover incorrect or invalid ad charges across major advertising platformsRequirements:Direct Experience with Google Ads Refund Workflows: Proven experience working with Google Ads refund workflows and processesBilling Investigations and Advertiser Credit Processes: Strong knowledge of billing investigations and advertiser credit processesMicrosoft Excel, Google Sheets, and Case-Tracking Tools: Proficiency in Microsoft Excel, Google Sheets, and case-tracking tools



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