Developer Support Engineer
2 days ago
Freelance opportunity Role & responsibilities Job Title : Developer Support Engineer Location : Remote Experience : 8+ years Duration: 6 Months (Extendable) We are looking for Level 3 technical assistance for our project. This role focuses on resolving complex issues, maintaining system stability, and ensuring a seamless experience for our users. Requirements & Qualifications: 5+ years of experience working as an developer support engineer on L3 tier. Strong proficiency in at least one programming language Ruby, Golang, Python, React or JavaScript. Understanding of REST APIs, protocols, and JSON Familiarity in AWS services Experience with monitoring tools (e.g., Prometheus, Grafana, AWS CloudWatch, Datadog) Strong problem-solving and debugging skills (logs, APIs, DB queries) Experience with SQL and database troubleshooting Experience working in Linux/Unix-based environments Proven experience in conducting root cause analysis (RCA) and resolving production issues. Familiarity with frontend or backend technologies to understand the codebase better. Familiarity with support tools (e.g., Jira) and processes for issue tracking and maintaining SLAs. Excellent communication skills to effectively interact with customers and internal teams. Ability to work independently and resolve production issues in high-pressure environments. Willingness to work from 7pm-4:30am CST hours. Job Responsibilities: Provide Level 3 support for our Stream+ platform. Diagnose, troubleshoot, and resolve production issues, ensuring swift resolution to minimize customer impact. Conduct root cause analysis (RCA) for recurring issues and implement permanent fixes. Contribute directly to the codebase as needed for hotfixes, patches, or performance improvements. Maintain and troubleshoot MS SQL Server databases, ensuring data integrity, availability, and performance. Collaborate with Level 1 and Level 2 support teams to escalate and resolve issues efficiently. Document fixes, enhancements, and issue resolutions to facilitate knowledge sharing and future reference. Assist in the release of hotfixes or patches in coordination with the development team. Ensure compliance with Service Level Agreements (SLAs) for response times and issue resolution. Share feedback with product and engineering teams regarding product supportability and customer pain points. This role requires to work from 7pm-4:30am CST hours.
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Research And Development Engineer
2 weeks ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment)📍 Location: Remote💼 Experience Level: 10–20 yearsAbout the Role:We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement. The role focuses on supporting new product...
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Research And Development Engineer
1 week ago
Bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Research And Development Engineer
2 weeks ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Technical Trainer
3 weeks ago
Bangalore, India Tek Support Full timeJob Title: Technical Trainer - Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Developer Support Engineer
1 day ago
bangalore, India Okta Full timeGet to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of...
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Developer Support Engineer
1 day ago
bangalore, India APPIT Software Inc Full timeFreelance opportunityRole & responsibilitiesJob Title: Developer Support EngineerLocation: RemoteExperience: 8+ yearsDuration: 6 Months (Extendable)We are looking for Level 3 technical assistance for our project. This role focuses on resolving complex issues, maintaining system stability, and ensuring a seamless experience for our users.Requirements &...
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bangalore, India Tek Support Full timeJob Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems . The trainer will be responsible for developing and delivering training programs on industrial...
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bangalore, India Tek Support Full timeJob Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems . The trainer will be responsible for developing and delivering training programs on industrial...
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bangalore, India Tek Support Full timeJob Title: Senior Trainer – Automation Engineering (Pharmaceutical Industry) Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced Automation Engineering Trainer with deep expertise in pharmaceutical manufacturing automation systems . The trainer will be responsible for developing and delivering training programs on industrial...
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Senior Validation Engineer
3 weeks ago
bangalore, India Tek Support Full timeJob Title: Senior Trainer – Validation (CQV, Equipment, Injection Mold, HVAC) Location: Remote Job type: Part-time Job Summary: To design, develop, and deliver comprehensive training programs on Commissioning, Qualification & Validation (CQV), Equipment Qualification, Injection Molding Process Validation, and HVAC System Validation. The trainer will ensure...
