Reservations Manager

2 days ago

hyderabad, India Dolphin Hotels Private Limited Ramoji Film City Full time

Works one-on-one with reservations agents to improve their sales techniques as well as ensures an ongoing coaching, training, and development of staff.Implements monitoring and scoring of agents to achieve luxury quality standards. Gives regular feedback to reservations agents on their sales performance and ways to improve conversion of calls to bookings.Manage Group Reservations Coordinators and their processes, to ensure adherence to the Sales Contract terms, ensure the highest level of meeting planner and guest satisfaction whilst maximizing room inventory.Complete employee scheduling and payroll and ability to react to changes in phone volume while performing within the departmental budget.Maintain employee discipline, conduct employee reviews, and conduct monthly departmental meetings and various briefings on policy changes, new promotions, and new procedures.Responsible for loading and maintaining rates, packages, and tracking codes in the Property Management system.Responsible for regular monitoring of room categories in the PMS system (IDS), to ensure revenue maximization and potential yield management opportunities.Effectively control high occupancy and oversold dates to ensure minimal guest walks and to maintain hotel profitability.Maintain awareness of budgetary goals, occupancy and revenue forecasts and react in an immediate manner to changes in market conditions and/or any condition that would otherwise alter the current selling strategies, relative to transient business.Must be a good communicator and able to motivate staff in a close quarters work environment. Ability to create good working relations between reservations sales staff and all hotel departments.Requires self-initiative, analytical skills, proficiency in technical areas and customer relations.Knowledgeable and proficient in sales and sales techniquesRequires good tie management, organizational skills, and the ability to work well under pressure and manage multiple priorities

  • Reservations Manager

    3 days ago

    Hyderabad, Telangana, India Dolphin Hotels Private Limited Ramoji Film City Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Works one-on-one with reservations agents to improve their sales techniques as well as ensures an ongoing coaching, training, and development of staff.Implements monitoring and scoring of agents to achieve luxury quality standards. Gives regular feedback to reservations agents on their sales performance and ways to improve conversion of calls to...

  • Reservations Manager

    3 days ago

    Hyderabad, Telangana, India Dolphin Hotels Ramoji Film City Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    • Works one-on-one with reservations agents to improve their sales techniques as well as ensures an ongoing coaching, training, and development of staff.• Implements monitoring and scoring of agents to achieve luxury quality standards. Gives regular feedback to reservations agents on their sales performance and ways to improve conversion of calls to...

  • Manager-Reservations

    6 days ago

    Hyderabad, Telangana, India Marriott International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Additional InformationJob Number Job CategoryReservationsLocationThe Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India, ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments...

  • Reservations Manager

    15 hours ago

    Hyderabad, India Ramoji Film City Full time

    Job Description Skills: Revenue Management Systems, Customer Relationship Management (CRM) Software, Yield Management, Channel Management, Excel for Data Analysis, GDS (Global Distribution System), Rate Parity Management, Communication and Negotiation Skills, Works one-on-one with reservations agents to improve their sales techniques as well as ensures an...

  • Assistant Manager Reservation

    3 days ago

    Begumpet, Hyderabad, Telangana, India Hotel Green Park Hyderabad Full time ₹ 24,000 - ₹ 30,000 per year

    Key responsibilitiesHandle reservations: Process and confirm room bookings received through various channels like phone, email, and online platforms.Manage bookings: Track, modify, and cancel reservations, updating them in the central reservation system (CRS) or Property Management System (PMS).Provide customer service: Answer guest questions about hotel...

  • Reservation Executive

    5 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24029103 **Job Category** Reservations **Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservations Executive

    1 week ago

    Hyderabad, India Novotel Hyderabad Convention Centre Full time

    **Prime Function**: ü Plan the room reservations. ü Ensure proper selling techniques and strategies are utilized to maximize room revenues. ü Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency. ü Any matter which may effect the interests of **ACCOR** should be brought to the...

  • Reservations Executive

    2 weeks ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

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  • Supervisor-reservations

    2 days ago

    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24051022 **Job Category** Reservations **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes....

  • Reservation Executive

    3 days ago

    HITEC City, Hyderabad, Telangana, India Westside Hotels Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description:We are looking for a dynamic and detail-oriented Reservation Executive to handle room bookings, guest inquiries, and reservation coordination across multiple channels. The ideal candidate should have excellent communication skills, knowledge of hotel reservation systems, and the ability to deliver a smooth booking experience to guests.Key...