Windows 11 Migration Specialist

3 days ago

ghaziabad, India beBeeMigration Full time

Job Title: Windows 11 Support ExpertJob Description:OverviewAs a seasoned IT professional, you will play a key role in ensuring seamless migrations from Windows 10 to Windows 11. This position requires expertise in troubleshooting and resolving complex technical issues related to OS installation, driver compatibility, and application behavior.Provide in-depth technical support for Windows 11 migration issues, including OS installation, driver compatibility, and application behavior.Troubleshoot and resolve escalated issues from L1 support, especially those involving system performance, user profile migration, and domain join failures.Manage user profiles, data backup and restoration, and ensure seamless transition from Windows 10 to Windows 11.Support Microsoft 365 services including Outlook, SharePoint during and post-migration.Collaborate with respective teams supporting Microsoft Intune, SCCM, and Active Directory for deployment, patching, and policy enforcement.Key Responsibilities:Documentation & Knowledge SharingMaintain detailed documentation of migration steps, known issues, and resolutions. Contribute to internal knowledge bases and support documentation for future reference.Collaboration & CommunicationCoordinate with project managers, L3 engineers, and application owners to ensure compatibility and readiness. Communicate effectively with end users to guide them through the migration process and post-migration support.Required Skills and QualificationsThis role requires strong technical skills and excellent communication skills. The ideal candidate should have experience in Windows 11 migrations and be familiar with Microsoft 365 services.BenefitsWe offer competitive compensation and benefits package. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a positive and inclusive work environment.What We OfferAt our organization, we value collaboration, innovation, and continuous learning. We strive to create a workplace that supports diversity, equity, and inclusion. If you are a motivated and talented individual who shares our values, please consider joining our team.How to ApplyPlease submit your resume and cover letter explaining why you are the ideal candidate for this role. We look forward to reviewing your application.

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