Product Manager

3 weeks ago

Gurgaon, India IndusInd Bank Full time

Job Responsibilities:
As a Product Manager, you will be leading the product roadmap for the digital channels, primarily focusing on the revamp of existing client facing mobile app using an AGILE methodology. An integral part of the Digital Banking team, you will identify the client needs & major business objectives that the new mobile app will fulfill along with monitoring and refining the existing user journeys for enhanced customer experience.

Product Management:

Deliver exceptional end-to-end implementation of mobile banking solutions – understanding & representing client needs, developing competitive analysis, defining the vision, stakeholder management, capabilities prioritization and post-release analysis.
Execute product roadmap and manage end-to-end product development lifecycle from concept to deployment including journey flow, features, user stories etc. using an AGILE methodology.
Identify product features catering to user needs for the new mobile banking app & aigning with multiple stakeholders to define product requirements in line with the major business objectives.
Develop PRDs & user stories around the required features in specific formats & aligning stakeholders around the vision for the app.
Develop process flows, User interaction models & closely work with UI/UX designers for wireframes/visual designs
Plan sprints & deliverables with a focus on timely delivery of features as per the desired acceptance criteria.
Work closely with multiple stakeholders and teams - Technology partners, in-house Technology, Digital Solutions, Credit, Risk,
Legal, Compliance, Operations and Business teams, for driving the timely launch of products/features
Collaborate across the Digital Product team to gather requirements for regular feedback.
Monitoring channel performance in terms of customer reviews, fraud prevention, user journey experience, business generation, cross sell et al with a constant focus on improvement.
Constantly benchmark platforms against best in class globally to create frictionless client journeys as digital infrastructure matures
v Take end-to-end ownership of the product line, identify business & market requirements, define the product vision, create preliminary design concepts, and drive the implementation of the overall product roadmap
v Must be willing to own the backlog of existing digital channels- mobile & net and work on the fulfilment part, as & when required.

Desired Skills:
Experience with native mobile apps, PWA & SSO integrations.
Experience of project management using AGILE methodology.
Good understanding of following tools: Jira, Figma, MoEngage, MS Office.
Work experience in the Fintech industry is preferred.
Team player with excellent interpersonal skills and ability to influence, collaborate and communicate with internal / external stakeholders.

Education:
MBA from Tier 1/Tier 2 college
BE / B. Tech or equivalent education from Tier 1 colleges is preferred

Work Experience
4-5 years of post-MBA experience
Prior experience of developing and managing digital business will be an added advantage
Prior experience of working on digital products in financial services industry will be a bonus

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