Software Project Manager

1 month ago

Gurgaon, India Expert Executive Recruiters (EER Global) Full time

Position Description:
Our client Delivery Department is seeking an experienced Project Manager to join its APAC project management team.

Responsibilities:
Responsible for the overall project lifecycle and ensuring customer satisfaction. Advocate customer needs/issues across our client‘s-departments.
Accountable for hybrid project life cycle from presale until full production stage. Manage post-production activities.
Assist Account teams in Presale scope definition to develop a statement of work (SoW) considering wide range of aspects.
Provides continuous direction to the project team, conduct status meetings, assesses proposed changes in scope, and recommends course of action to the project sponsor.
Manage interaction between the customer, partners, and the internal project team to ensure appropriate relationships exist to produce positive project outcomes.
Effectively serves as the primary point of contact between customers and Our client product management, RD, Account Managers, Regional Sales
Engineers, Support Team, CSM and Technical Engineers.

Requirements:
At least 5 years of experience in managing technological projects, facing external customers.
Experience managing multiple and simultaneously (15+) large scale and complex projects involving partners, customers, and vendors.
IT/Security background, specifically in firewall administration and configuration or working in large Cyber security environments.
Flexible working hours and willingness to work in the ANZ time zone twice a week.
Proactive, accountable, and demonstrating a great sense of urgency and ‘Can do’ approach.
Operating well under pressure, in a fast-paced and dynamic environment, results oriented, multitasking, independent, able to prioritize activities.
Dynamic and energetic personality with excellent interpersonal skills: team player, pleasant and with a high level of integrity.
Performs well in a matrix management environment.
Customer Service oriented, Identify & Resolve problems in early stages, Commercial view, and budget control.
Exhibits excellent written and verbal communication skills in English.
Project Management Professional (PMP) certification – An Advantage.
Willingness to travel within APAC region (approximately 15%).

Our client is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. Our client believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision.

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