Implementation Specialist

4 weeks ago

Bengaluru, India MaxVal Group, Inc. Full time

Job Location - Bangalore, Noida, Coimbatore
Experience : 3-7 yrs

Requirements
● 3+ years experience as a Salesforce Administrator or Salesforce Consultant
● Salesforce Admin Certification is required. Additional Salesforce Certifications are preferred
● Experience working with customers to elicit and analyze their requirements, develop designs, and implement custom solutions
● Strong knowledge of Agile project delivery practices, requirements gathering, user story prioritization and solid UAT guidelines required
● Proficiency in Google Docs, Sheets, Presentations and other online collaboration tools like JIRA and Teams are required
● Strong interpersonal skills, including excellent verbal and written communication skills and presentation skills.
● Attention to detail and the ability to prioritize and manage competing client demands.
● Learning agility, including a demonstrated ability to pick up and master business and technical subject matters quickly
Proficient in process builders and work flows.
Client-Facing Responsibilities
● Support the configuration of the Salesforce environment according to client specifications and project scope
● Design and provide training for clients at various levels, including administrator and end users based on project implementation goals.
●Conduct discovery meetings with clients to determine requirements as appropriate
● Follow best practices and standards in software design, development, and deployment. Develop full migration and implementation plans that address both tactical and strategic needs of the client.
Internal Responsibilities
● Own project delivery through full implementation lifecycle on multiple simultaneous projects.
● Configure solutions with Salesforce products, as needed to complete project goals. Plan and execute data migrations from legacy data systems to Salesforce. Investigate and implement third party tools that integrate with Salesforce.
● Partner with the internal development team to create custom code, including composing of user stories, testing, and deployment
● Provide weekly governance reports in a timely manner on overall project(s) status to project PM

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