Product Manager
1 month ago
Product Manager Virtual Agent
Responsibilities:
Responsible for operational management of support teams tools and services supporting the Service Desk, including virtual agent, survey, translations and scheduling.
Responsible for ServiceNow Virtual Agent and utilizing VA to simultaneously improve user experience and reduce higher cost interactions with the technology service desk
Possess an in-depth and broad understanding of industry standards and aligns roadmap for support teams to them
Manages the release management of any technologies with vendors
Drives innovation into the support processes and teams through experimentation with new technologies and a roadmap to move into production
Participate in industry best practices, vendor reviews, and lessons learned to bring innovation to the Kenvue end user experience
Qualifications:
Required:
B.A / B.S degree, preferably in Science, Technology, Engineering or Math (STEM).
Minimum of 8 years of relevant technology experience.
Strong analytical skills and demonstrated experience driving operational improvements.
In depth experience with ServiceNow.
Experience achieving reductions in support cost/demand through deployment of chatbot solutions.
Experience in developing and managing operational service improvement efforts.
Excellent stakeholder management skills.
Customer and Employee Experience oriented.
Preferred:
Experience working in large and / or global organizations.
Prior experience in IT End User Services / Client Services.
Experience utilizing generative AI in chatbot and/or service desk use cases.
We have other current jobs related to this field that you can find below
-
Growth Product Manager
3 days ago
Bengaluru, Karnataka, India Product Space Full timeCompany DescriptionProduct Space is a platform dedicated to providing specialized content aimed at helping individuals enhance their product management skills and transition to desirable product positions. We are committed to preparing future Product Managers for the industry within a 2-month timeframe.Role Details:Lead the entire process of implementing...
-
Growth Product Manager
3 days ago
Bengaluru, Karnataka, India Product Space Full timeCompany DescriptionProduct Space is a platform offering specialized content to help individuals enhance their product management skills and transition to desired product positions. Our goal is to prepare aspiring PMs for the industry within 2 months.Responsibilities:- Take charge of end-to-end implementation of growth strategies to boost brand recognition...
-
Growth Product Manager
3 weeks ago
Bengaluru, India Product Space Full timeCompany DescriptionProduct Space is a platform providing industry-focused content to help individuals improve their product management skills and transition to the dream product roles. Our mission is to make aspiring PMs industry-ready in 2 months.Responsibilities:• Lead end-to-end execution of growth initiatives to enhance brand visibility and drive...
-
High Salary: Growth Product Manager
3 days ago
Bengaluru, Karnataka, India Product Space Full timeCompany DescriptionProduct Space is a platform providing industry-focused content to help individuals improve their product management skills and transition to the dream product roles. Our mission is to make aspiring PMs industry-ready in 2 months.Responsibilities: Lead end-to-end execution of growth initiatives to enhance brand visibility and drive...
-
Oracle PLM Expert
2 days ago
Bengaluru, India Product Manager for Oracle PLM Expert Full timeLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.What's this role about?Oracle PLM (key words shouldPD, PDH, Groovy, Cloud PLM)position details.7-10 YrsMust have worked in the...
-
Oracle PLM Expert
3 days ago
Bengaluru, Karnataka, India Product Manager for Oracle PLM Expert Full timeLooking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar Read on for more details on the role and about us.What's this role about?Oracle PLM (key words should PD, PDH, Groovy, Cloud PLM) position details.7-10 YrsMust have worked in the...
-
Website Content Manager
2 days ago
Bengaluru, India ZOYA - A TATA Product Full timeJob Description:We are looking for a talented and experienced Content Manager to oversee and manage all content-related activities for our website, email marketing, and WhatsApp campaigns. Additionally, this role includes coordinating product shoots and working closely with agencies to ensure the shoots are executed as per the brand standards. The ideal...
-
Website Content Manager
3 days ago
Bengaluru, Karnataka, India ZOYA - A TATA Product Full timeJob Description: We are looking for a talented and experienced Content Manager to oversee and manage all content-related activities for our website, email marketing, and WhatsApp campaigns. Additionally, this role includes coordinating product shoots and working closely with agencies to ensure the shoots are executed as per the brand standards. The ideal...
-
Website Content Manager
4 days ago
Bengaluru, India ZOYA - A TATA Product Full timeJob Description: We are looking for a talented and experienced Content Manager to oversee and manage all content-related activities for our website, email marketing, and WhatsApp campaigns. Additionally, this role includes coordinating product shoots and working closely with agencies to ensure the shoots are executed as per the brand standards. The ideal...
-
Product Manager
4 weeks ago
Bengaluru, India EdgeVerve Full timeJob Description - Product Manager (Wealth Management) Experience - 9 to 15 years Location - Electronic City, Bengaluru Experience in Product Management from the Wealth Management and Capital Markets domains. Solid understanding of entire Wealth Management life cycle from Customer Onboarding, Investment Product life cycle, Operational aspects of Investment...
-
Product Manager
3 days ago
Bengaluru, Karnataka, India EdgeVerve Full timeJob Description Product Manager (Wealth Management)Experience 9 to 15 yearsLocation Electronic City, BengaluruExperience in Product Management from the Wealth Management and Capital Markets domains. Solid understanding of entire Wealth Management life cycle from Customer Onboarding, Investment Product life cycle, Operational aspects of Investment Products,...
-
Product Manager
1 month ago
Bengaluru, India Wadhwani Foundation Full timePosition Name: Product Manager/ Senior Product Manager- AI Work Location: Bangalore/ Remote Department WEN Product Role Overview: We are looking for a talented and experienced Product Manager to join our team at Wadhwani Foundation to handle AI Initiatives. This is an exciting opportunity to work on cutting-edge AI products and drive the development of...
-
Product Manager
3 days ago
Bengaluru, Karnataka, India EdgeVerve Full timeJob Description - Product Manager (Wealth Management)Experience - 9 to 15 yearsLocation - Electronic City, BengaluruExperience in Product Management from the Wealth Management and Capital Markets domains.Solid understanding of entire Wealth Management life cycle from Customer Onboarding, Investment Product life cycle, Operational aspects of Investment...
-
Product Manager
2 months ago
Bengaluru, India Wadhwani Foundation Full timePosition Name: Product Manager/ Senior Product Manager- AIWork Location: Bangalore/ RemoteDepartment WEN ProductRole Overview:We are looking for a talented and experienced Product Manager to join our team at Wadhwani Foundation to handle AI Initiatives. This is an exciting opportunity to work on cutting-edge AI products and drive the development of...
-
Product Manager
2 months ago
Bengaluru, India Wadhwani Foundation Full timePosition Name: Product Manager/ Senior Product Manager- AIWork Location:Bangalore/ RemoteDepartmentWEN ProductRole Overview:We are looking for a talented and experienced Product Manager to join our team at Wadhwani Foundation to handle AI Initiatives. This is an exciting opportunity to work on cutting-edge AI products and drive the development of innovative...
-
Product Manager
1 month ago
Bengaluru, India ZeOmega Full timePOSITION SUMMURY: The Product Manager is responsible for the product planning and execution throughout the product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales & marketing teams. The Product Manager ensures that the product supports the...
-
Product Manager
2 months ago
Bengaluru, Karnataka, India iimjobs Full timeProduct Manager Our client is one of the leading global banking firms which provides industry-focused services for clients across geographies. We are currently looking for a skilled professional to join their Transaction Banking Division in Bangalore as a Product Manager.Some of the key responsibilities will include:Lead Product Development initiatives,...
-
Product Manager
2 months ago
Bengaluru, India Wadhwani Foundation Full timePosition Name: Product Manager/ Senior Product Manager- AIWork Location: Bangalore/ RemoteDepartment WEN ProductRole Overview: We are looking for a talented and experienced Product Manager to join our team at Wadhwani Foundation to handle AI Initiatives. This is an exciting opportunity to work on cutting-edge AI products and drive the development of...
-
Product Manager
2 months ago
Bengaluru, India Wadhwani Foundation Full timePosition Name: Product Manager/ Senior Product Manager- AIWork Location: Bangalore/ RemoteDepartment WEN ProductRole Overview: We are looking for a talented and experienced Product Manager to join our team at Wadhwani Foundation to handle AI Initiatives. This is an exciting opportunity to work on cutting-edge AI products and drive the development of...
-
Product Manager
2 months ago
Bengaluru, India Wadhwani Foundation Full timePosition Name: Product Manager/ Senior Product Manager- AI Work Location: Bangalore/ Remote Department WEN Product Role Overview: We are looking for a talented and experienced Product Manager to join our team at Wadhwani Foundation to handle AI Initiatives. This is an exciting opportunity to work on cutting-edge AI products and drive the...
