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Counsel

1 month ago

Faridabad, India Learnuate Full time

Company Description
Learnuate is an online education platform that offers flexible and convenient courses designed to meet the demands of today‘s job market. We provide online programs from top business schools and IIMs, allowing learners to enhance their skills and knowledge. Join our community of learners and take the next step in advancing your career.

Role Description
This is a full-time on-site role for Tele-counselors at Learnuate. As a Tele-counselor, you will be responsible for providing guidance and support to potential students and helping them make informed decisions about our courses. Your tasks will include answering inquiries, addressing concerns, providing program information, and assisting with the enrollment process. This role is based in Faridabad, India.

Qualifications
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to build rapport with potential students
Good listening skills and the ability to understand student needs
Empathy and patience in handling inquiries and concerns
Attention to detail and strong organizational skills
Ability to work independently and as part of a team
Proficiency in using CRM tools and other software applications
Experience in counseling or customer service roles is a plus

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