Account Manager
4 weeks ago
About Upriver Ecommerce
Upriver Ecommerce Private Limited is a tech-enabled online channel management company that works with brands and retailers to manage and accelerate their online sales on their own website as well as on marketplaces like Amazon, Flipkart, Nykaa, Ajio, Myntra, Paytm, Snapdeal, Shopclues, Milk Basket, Big Basket, Grofers etc.
Upriver was formed by a team of best-in-class professionals from the retail and ecommerce sector, who envisioned the growth of the online channel and discovered the need to have a capable and specialist firm. Aligned with the needs of our clients, our service portfolio spreads from strategy creation to 360-degree execution support, ensuring complete ownership and responsibility of the online channel. We are online arm of our client‘s organization and our account managers remain fully accountable to our clients.
Position Summary
Upriver Ecommerce is looking for an Brand Manager to be a part of its Marketplace account management practice. In this role, the candidate would be required to handle client’s e-commerce marketplaces accounts including Amazon, Flipkart, Ajio, Nykaa, etc and drive growth and profitability through a range of solutions. In short, the candidate would be responsible for achieving the desired revenue targets and will have the end-to-end ownership of client’s P&L on marketplaces.
The candidate should have 1-5 years of experiences and be well versed with various facets of marketplace account management including but not limited to onboarding, pricing strategy, listing & cataloging, advertising, account management, marketplace operations, analytics & reporting etc. He should also be adept at client management.
The Brand Manager will be handling a team of 2-3 executives under him/her and managing multiple clients.
Responsibilities:
Understanding the client and their business from a holistic perspective.
Take complete ownership for a portfolio of client accounts. Manage clients’ account end to end, including developing channel strategy, defining targeting, listing, cataloguing, setting up campaigns, measuring performance, reviews, account health and day- to-day operations and deriving insights, working with team of 2-3 e-commerce executives.
Tracking and driving the progress of various activities to ensure timely delivery
Be responsible for all regular (and ad hoc) reporting and analysis
Onboard clients on multiple marketplaces by liaising with category managers at respective marketplaces
Co-ordination with various Marketplaces for solving queries and issues regarding the accounts
Reviewing every account in the portfolio in complete detail to understand the current level of performance and remove any bottlenecks
Prepare and present plans and deliver results to the clients
Assist in acquisition of new clients wherever required
What you’ll need:
Hands-on and in-depth understanding of one or more marketplaces including Amazon.in, Flipkart, Myntra, Nykaa, Big Basket, Grofers etc.
Should have been in a similar position in his/ her earlier organization.
Strong analytical skills including Microsoft Excel
Proactive, team player with good co-ordination and networking capabilities
Good verbal and written communication skills and typing speed in English
Self-motivated with passion for e-commerce
Aggressive and action-oriented approach. Hunger for learning and growth.
Perks & Benefits:
Chance to work directly with the founders, veterans in the consulting and e-commerce
Fast-track career growth. Chance to assume higher level roles on delivering good performance
Get to work on high impact clients, generating crores in revenue on marketplaces
Open culture with a plethora of opportunities to work and contribute in various other areas including business development, content, and advertising
Great incentive structure – performance led rewards.
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