Community Manager

1 month ago

Gurgaon, India noon Full time

Who are we?
noon is the largest e-commerce player in the Middle East and is quickly becoming the go-to platform for all online customer needs. We‘ve built a full-fledged ecosystem of products and services in e-commerce, quick-commerce, food, fintech, grocery, and fashion—and we‘re just getting started.

We are a team of dynamic professionals who are aggressively ambitious, rapidly scaling, and uniquely positioned to capitalize on the rapid adoption of e-commerce in the Middle East.

We’re on an unconventional mission, doing something that has never been done before. We are developing the future of online shopping, and we’re looking for top talent to join us on our mission

About noon food
noon Food is a restaurant-first platform on the noon app, offering fair commissions, a sustainable program, and operating flexibility for the food and beverage industry in the Middle East. noon Food mission is to revolutionize the F&B delivery landscape, firmly putting the control and success back in the hands of retailers. We at noon Food are a small, dynamic team working on introducing the noon Food service to the world. If you love new challenges, are open to learning and thrive in an entrepreneurial culture, this is exactly the place for you.

What you’ll do
Build lead generation and account-based-marketing programs to source new leads, support and engage customers after they are onboarded.
Develop CRM strategies to actively communicate with the restaurant partner base of our offering, product updates, promo updates, new features.
Build and evolve noon Food’s post-onboarding restaurant journey & engagement strategy
Influence the development of local content and below the line (BTL) sales collateral.
Design restaurant brand led marketing campaigns for restaurant product launches & campaigns
Partner closely with sales to align on priorities, enable them to meet their business objectives to market the restaurant brands
Design media / social kits for restaurants to promote noon food on their social / outdoor formats
Measure the impact of work by establishing the right metrics, crafting reports and communicating results with leadership and cross-functional partners.

What you’ll need
4+ years of experience in marketing with at least 2 years of experience in B2B marketing
Advanced working knowledge of CRM tools. Creative & impactful copywriting skills.
Expertise in partnering with sales teams to drive leads, accelerate pipeline and deliver revenue.
Excellent verbal and written communication, and cross-functional skills to collaborate with Marketing, Sales and Product teams.
Evidence or track record of building B2B marketing programs to improve brand equity among sellers/ restaurant partners.
Track record of working cohesively with a team and willingness to roll up ones sleeves to get the job done
Thrives on challenges and can stay calm in complicated/complex situations.

Who will excel?
‘noon isn’t for everyone. And that’s okay.’ This is one of our core operating principles.

We‘re looking for resourceful doers. Thinkers who are both creative and analytical. Problem solvers who are enthusiastic about delivering results. Our ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy and often ambiguous environment.

If the above values resonate with you, then noon might be the place for you.

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