Program Manager
4 weeks ago
We are Mindsprint
A leading-edge technology and business services firm that provides impact driven solutions to businesses, enabling them outpace speed of change. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients.
Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives
Key responsibilities
Proactively stay informed about any change in strategy and is consulted regarding any change or other project which might have a major impact on the program and portfolio.
Ensure that all stakeholders adhere to the strategic processes and standards within budget and timetable. Develop and communicate status updates along with strategic changes.
Identify risks and issues across programs and portfolios which affect the realization of strategic goals and business benefits and contribute to the improvement of policies, standards and processes. Ability to manage large complex programs using tools like Planview.
Serve as the key contact for the program and portfolio stakeholders, and as escalation point for project/program/portfolio issues. Effectively communicate appropriate information to stakeholders promptly to achieve desired understanding and support, while managing expectations and relationships and making sure the stakeholders are satisfied with the program outcomes.
Ensure projects within the program follow sound methodology and execution practices in ac-accordance with standard MINDSPRINT internal directives and procedures. Ensure appropriate MINDSPRINT Project Management standards and methods are followed. Execute, for assigned tasks, all actions in IS processes according to agreed RACI specification. Adherence to Corporate IS Policies and Procedures, as well as to both internal regulations and external legislation falls within the area of responsibility of this job.
Allocate responsibilities and/or packages of work, including supervisory responsibilities. Delegate responsibilities as appropriate. Set performance targets, and monitor progress against agreed quality and performance criteria. Provide effective feedback. Proactively ensure effective working relationships within the team and with those whom the team interacts with. Provide guidance or support to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advice without carrying line responsibility.
Ensure alignment of portfolios and programs to business strategy, through strategic and/or periodic planning and reviews and establish effective governance for portfolios and programs. Define, with key stakeholders, the scope of work, cost/budget, resources required, time schedule, and detailed work allocation for the projects within the programs and portfolio.
Proactively collaborate with key Business and Stakeholders to build a continuous improvement environment and to support an ongoing program of change to improve consumer-oriented services, processes and products as prioritized based on business needs within the portfolio. Balance quality and cost objectives.
Qualifications & Technical Skills
Bachelor’s or MBA in a related field like PM, (BE/M.Tech/MBA)
15+ years of experience overall with 7+ years in the industry experience in the following:
Project Management, Program Management and Agile Ways of working
5+ years experience in handing large enterprise-wide programs.
Must have strong experience in managing multiple projects and drive enterprise level transformation initiatives.
Demonstrated customer focus with the ability to build effective working relationships with all stakeholders
Should be an expert in collaboration tools like Planview (preferred) or MS Project Online
Strong leadership skills and superior expertise in project and portfolio management
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