▷ [29/10/2025] Senior Manager - Process & Functional Audit

Job Description About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's In It For YOU - SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees - Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees - Dynamic, Inclusive and Diverse team culture - Gender Neutral Policy - Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits - Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The role is responsible for performing execution of assigned internal process audit activities, preparing audit reports and identifying and reporting instances of revenue leakage / loss events to relevant stakeholders. Role Accountability - Perform audit activities as assigned (including but not limited to testing, sampling) etc. within the defined TAT - Ensure compliance with Audit Manual, Audit Checklist, Auditing Standards and Legal Regulations in all audit activities - Ensure inputs from IFC and other regulatory/statutory audit findings are incorporated while conducting audit as and when required - Ensure adherence to Turn-around-Time for closure of audits - Prepare audit reports and share critical observations with Functional Audit Manager/Lead - Follow up to close all the open observations as per ATR (Action Taken Report) - Highlight audit gaps/findings to Process and Functional Audit Lead for necessary corrective action - Maintain all process documentation practices in compliance with the process guidelines Measures of Success - % of audits, follow-up audits, and report issuance completed within specified timeframes during the year / half year / quarter - Number of defects/final observations identified - Closure of ATR observations as per defined TAT - Identify and report instances of revenue leakage / loss events - Negative Comments from Quality Assurance Reviews - Timely and accurate updating of process documentation - Process Adherence as per MOU Technical Skills / Experience / Certifications - Possess adequate know-how of processes/internal audit/risk/compliance activities Competencies critical to the role - Analytical Ability - Problem-solving skills - Verbal and written communication Qualification MBA Finance/Qualified CAs, Certified Internal Auditor (CIA), ICWA or Graduate with significant experience in internal Audit Preferred Industry FSI