Helpdesk Associate

2 days ago


Noida, Uttar Pradesh, India NTT DATA Full time

Req ID 292765NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Noida Uttar Pradesh IN-UP India IN Roles and responsibilitiesPosition s General Duties and Tasks Required Candidate should be technically sound with Windows Troubleshooting with registry edit No Boot No internet optimization MAC optimization mac troubleshooting MDM Autopilot Devices Setup SCCM Amazon Workspaces Citirx Active Directory basic troubleshooting Outlook troubleshooting Printer Troubleshooting External Monitor troubleshooting docking station Network drives Typically the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization to ensure that all on-line system problems are resolved in an accurate and timely manner Shift Rotational shift Qualification Graduate with relevant experience knowledge in a technical support role - Knowledge of troubleshooting Windows 10 Win 8 Operating system PC Hardware Basic Knowledge of Internet Explorer Networking Messaging and MS Office COTS applications etc Must be able to speak fluent English possess excellent writing and comprehension skills with excellent customer handling skills About NTT DATA ServicesNTT DATA Services is a recognized leader in IT and business services including cloud data and applications headquartered in Texas As part of NTT DATA a 30 billion trusted global innovator with a combined global reach of over 80 countries we help clients transform through business and technology consulting industry and digital solutions applications development and management managed edge-to-cloud infrastructure services BPO systems integration and global data centers We are committed to our clients long-term success Visit nttdata com or LinkedIn to learn more NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race color religion citizenship national origin ancestry age sex sexual orientation gender identity genetic information physical or mental disability veteran or marital status or any other characteristic protected by law We are committed to creating a diverse and inclusive environment for all employees If you need assistance or an accommodation due to a disability please inform your recruiter so that we may connect you with the appropriate team


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