Senior Manager

Job Description

About the Role:

11

The Team:

Revenue Operations sits at the centre of our sales and booking processes, playing a pivotal role in shaping how these processes should look and function. Our team is dedicated to driving efficiency and effectiveness across all operations, ensuring seamless integration and optimization. We value collaboration, innovation, and a proactive approach to problem-solving, making decisions that impact the entire organization.

Responsibilities and Impact:

- Acquire a comprehensive understanding of Revenue Operations processes and collaborate with operations managers to identify, prioritize, and implement initiatives focused on lean methodologies, automation, and process optimization.
- Establish and sustain a Project Management Office (PMO) within Revenue Operations to enhance insights, track progress, and ensure accountability and responsibility.
- Oversee the reporting and analytics function within Revenue Operations.
- Manage and execute a diverse range of projects assigned to Revenue Operations, ensuring they are completed on time and that updates are communicated effectively.
- Support change management initiatives as required and facilitate team communication through quarterly newsletters or alternative channels.
- Utilize project management tools and methodologies to efficiently oversee and execute projects.
- Conduct in-depth data analysis to provide leadership with the necessary insights for timely decision-making.
- Collaborate with technology partners to prioritize and implement technology-related enhancements.

Basic Required Qualifications:

- A bachelor's degree is preferred, ideally in Computer Science.
- A solid understanding of the Order-to-Cash (O2C) value chain.
- Practical experience in reporting and analytics.
- Proven experience collaborating with technology teams on releases, user stories, and related tasks.
- Demonstrated ability to work with senior leadership on project initiatives.
- Familiarity with Salesforce CPQ processes and reporting, including awareness of upstream and downstream impacts.
- Proficiency in analytics and automation tools such as Power BI, Alteryx, Spark Assist, Tableau, and others.
- Advanced skills in Microsoft Excel.
- Strong ability to influence stakeholders and foster collaborative relationships.
- Capacity to adopt a broader perspective and provide unbiased insights, even when they challenge the status quo.

What's In It For You

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

- Health & Wellness: Health care coverage designed for the mind and body.

- Flexible Downtime: Generous time off helps keep you energized for your time on.

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity.

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

-----------------------------------------------------------

103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), SLSGRP103.2 - Middle Management Tier II (EEO Job Group)

---