Customer Care Executive For L2
1 week ago
Job Description Description We are looking for a dedicated and skilled Customer Care Executive for Level 2 support to join our team. The ideal candidate will have 1-5 years of experience in customer service, preferably in a technical support role. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. This position requires excellent communication skills, technical proficiency, and a strong desire to help customers. If you are a proactive problem-solver with a passion for customer care, we would love to hear from you. Responsibilities - Handle and resolve customer queries and complaints via phone, email, and chat in a timely and professional manner. - Provide in-depth product information and troubleshooting support to customers. - Document and track customer interactions and feedback in the company's CRM system. - Collaborate with other departments to ensure customer satisfaction and service quality. - Identify and escalate complex issues to the appropriate team or higher-level support as needed. - Participate in training sessions to enhance product knowledge and customer service skills. Skills and Qualifications - Bachelor's degree in any discipline or equivalent experience. - 1-5 years of experience in customer service or support roles, preferably in a BPO or IT environment. - Strong verbal and written communication skills in English and local languages. - Proficiency in using CRM software, ticketing systems, and Microsoft Office Suite (Excel, Word, etc.). - Ability to troubleshoot technical issues and provide effective solutions. - Strong problem-solving skills and attention to detail. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously. - Customer-centric mindset with a passion for delivering exceptional service.
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Apply Now: Customer Care Executive For L2
2 weeks ago
Indore, India Teleperformance Global Services Private Limited Full timeJob Description Join Our Team! Teleperformance welcomes you to be a part of our dynamic team! Job Role: Customer Care Executive (L2) Location: Indore Job Type: Full-time About the Role: We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives (L2). As a Customer Care Executive, you will be responsible for...
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Customer Care
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Indore, Madhya Pradesh, India SUMERU INC Full time**L2 Process (Escalation Desk)** Qualification - 12th pass can apply Excellent Communication Required 1 year experience in Customer Care is required Salary - 27K CTC 5.5 Days working, with rotational shifts and Week Off Location - Indore Pay: Up to ₹27,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Performance...
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Customer Service Representative
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Indore, Madhya Pradesh, India Goodvibes Placement services Full time* Customer Care Executive /L2 process (Escalation Desk) - Qualification : GRADUATION is mandatory - Excellent Communication Required. - Experience: 1 year BPO experience. - Salary: 26K CTC To 28K CTC - 6 days workings, with rotational shifts and Week Off - Location - Indore **Job Types**: Full-time, Permanent Pay: ₹26,000.00 - ₹28,000.00 per...
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Customer Care
1 week ago
Indore, Madhya Pradesh, India Good Vibes Placement Services Full time**L2 process (Escalation Desk)** - Qualification : GRADUATION is mandatory - Excellent Communication Required - Experience: 1 year BPO experience - Salary: 27K CTC - 6 days workings, with rotational shifts and Week Off - Location - Indore **Job Types**: Full-time, Permanent Pay: Up to ₹27,000.00 per month Schedule: - Rotational shift **Education**: -...
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Customer care executive
2 weeks ago
Indore, India Domestic cluster enterprise Full timeCommunicating with customers: Customer care executives communicate with customers via phone, email, social media, and in person. They use professional communication practices to ensure interactions are effective and leave a good impression. Building customer relationships: Customer care executives build trust with customers and foster loyalty.
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Customer care executive
2 weeks ago
Indore, India Domestic cluster enterprise Full timeAsking for customer feedback: Customer feedback is valuable because it helps identify areas for improvement. Offering proactive assistance: Customer care executives offer proactive assistance to customers. Other skills that are important for customer care executives include: patience, empathy, and problem-solving skills.
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Customer Care
4 days ago
Indore, Madhya Pradesh, India Sumeru Inc Full time**L2 process (Escalation Desk)** - Qualification : GRADUATION is mandatory - Excellent Communication Required - Experience: 1 year BPO experience - Salary: 27K CTC - 5.5 days workings, with rotational shifts and Week Off - Location - Indore **Job Types**: Full-time, Permanent Pay: Up to ₹27,000.00 per month **Benefits**: - Provident Fund Schedule: -...
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Customer Service
4 days ago
Indore, Madhya Pradesh, India SUMERU INC Full time**L2 Process (Escalation Desk)** - Qualification - 12th pass can apply - Excellent Communication Required - 1 year experience in Customer Care is required - Salary - 27K CTC - 5.5 Days working, with rotational shifts and Week Off - Location - Indore **Job Types**: Full-time, Permanent Pay: Up to ₹27,000.00 per month Shift: - Rotational...
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Customer care executive
2 weeks ago
Indore, India Domestic cluster enterprise Full timeBuilding customer relationships: Customer care executives build trust with customers and foster loyalty. Asking for customer feedback: Customer feedback is valuable because it helps identify areas for improvement.
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Customer Care Executive
4 days ago
Indore, India TriHDI management and outsourcing solutions pvt ltd Full timeurgent requirement customer care Executive location - indore salary - 15k to 20 k **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Morning shift **Speak with the employer** +91-XXXXXXXXXX
