Cloud Solution Architect

We are looking for a Cloud Solution Architect CSA specializing in cloud-based endpoint management and virtualization solutions who is passionate about driving our customers AI transformation and enabling secure AI-enhanced workplace experiences This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert ensuring seamless onboarding adoption and value realization across Microsoft s endpoint solutions including Windows 365 Azure Virtual Desktop AVD and Intune Knowledge of MW Core WLs Teams SPO Security WLs MDE DLP would be an added advantage Should know Poershell and integration protocols with Graph API Responsibilities Be a trusted advisor and drive business value through AI Transformation Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes Ensure a seamless connected experience that fosters satisfaction loyalty and long-term value Drive Customer Success Lead architectural design engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365 AVD and Intune securing long-term customer success and renewal Explore growth opportunities Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization Accelerate Customer Cloud and AI Endpoint Journey Engage in relevant communities to share expertise contribute to IP creation prioritize IP re-use and learn from others to help accelerate your customer s AI transformation journey Embrace a growth mindset Act as the voice of the customer by proactively sharing insights feedback and success stories to inform internal strategy and execution Learn-it-all Demonstrate a self-learner mindset through continuous self-directed learning in areas such as endpoint management virtualization AI integration business value realization and adoption and change management Build and maintain technical readiness aligned to Customer Success Unit CSU priorities and corporate initiatives Qualifications Skill sets Bachelors Degree in Computer Science Information Technology Engineering Business Liberal Arts or related field AND 8 years experience in cloud infrastructure technologies information technology IT consulting support systems administration network operations software development support technology solutions practice development architecture and or consulting OR Masters Degree in Computer Science Information Technology Engineering Business or related field AND 6 years experience in cloud infrastructure technologies technology solutions practice development architecture and or consulting OR equivalent experience 4 years experience working in a customer-facing role e g internal and or external 4 years experience working on technical projects Technical certifications in relevant technologies or disciplines e g Azure Architecture and Administration Microsoft 365 Endpoint Administration Virtualization Technologies etc Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the