(Apply in 3 Minutes) Subject Matter Expert

3 weeks ago

Chennai, India Amazon Full time

Role & Responsibility

1. He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.

2. He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content.

3. He/She should be able to provide floor support to DA's on clarifying their queries during execution

4. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure.

5. The employee will be an individual contributor for this role.

6. In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor.

7. He/She should be able to do RCA for all the duplicate and invalid clarifications – reduce ambiguity in work instructions by identifying training needs.

- A graduate in any field of study. Quantitative fields such as engineering is preferred, with relevant experience in Software testing, 2 to 3 years of industry experience.
- Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.
- Good at problem solving, data analysis and troubleshooting issues related to content quality.
- Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams.
- Goal-driven and target-oriented while being able to step back and look at the bigger picture.

- Good written and verbal communication skills in English
- Self starter, good team player.
- Strong attention to detail and deep dive and identify root causes of issues.
- Ability to drive new mechanisms within internal teams.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

  • Subject Matter Expert

    4 days ago

    Chennai, Tamil Nadu, India Hdsoft Systems Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Seeking a Subject Matter Expert (SME) with strong English skills to ensure quality content, process improvements, and knowledge sharing. Fresh graduates (B.A/M.A English) can apply. Full-time role in Chennai with growth in IT consulting.

  • Subject Matter Expert

    4 days ago

    Chennai, Tamil Nadu, India LMES Academy Pvt.Ltd. Full time

    **Job description** We’re looking for a Subject Matter Expert to join our team and help us develop innovative solutions to complex problems. As a Subject Matter Expert, you will be responsible for providing expert advice and guidance on a wide range of topics, and you will play a key role in helping us to achieve our goals. If you have the skills and...

  • Urgent Subject Matter Expert

    3 weeks ago

    Chennai, Tamil Nadu, India EducoHire Full time

    Subject Matter Expert - English for B E Content Creation and Review needed for an Educational Institution in Chennai-600101 Immediate Joining Subject Matter Expert - English for B E Content Creation and Review Location Chennai Tamil Nadu Qualifications Master of Arts in English or related field 5 ...

  • Subject Matter Expert

    1 week ago

    Chennai, India Trivium Education Services Full time

    Hi, - Greetings from Trivium Education Services!!_ We are in the process of hiring **Freelance Question & Answering Expert**. Its a process where you need to solve questions for US Students Up to Graduation/Post Graduation level. - Subject Matter Experts (SMEs) need to answer on questions provided, following the defined guideline. - Will be paid per answer...

  • Subject Matter Expert

    6 days ago

    Nungambakkam High Road, Chennai, Tamil Nadu, India GuiRes Solutions Pvt Ltd Full time ₹ 41,400 - ₹ 1,58,400 per year

    Job Title: Subject Matter Expert (SME) – Statistics InternDepartment: Academic Content / Research & AnalyticsLocation : Nungambakkam ChennaiJob Type: InternshipExperience Level: FreshersJob Summary:We are looking for a highly competent Subject Matter Expert (SME) in Statistics Interns to contribute to academic content development, course material creation,...

  • Subject Matter Expert

    2 weeks ago

    Chennai, Tamil Nadu, India Flex Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To support our extraordinary teams who build great products and contribute to our growth, were looking to add a Subject Matter Expert - Learning & Development based in chennai locationWhat A Typical Day Looks Like:Facilitate 4 hours of training daily on leadership, soft/ Behavioral skills.Design and develop or enhance existing training content for Individual...

  • Subject Matter Expert

    2 weeks ago

    Nungambakkam High Road, Chennai, Tamil Nadu, India GuiRes Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Subject Matter Expert (SME) – StatisticsDepartment: Academic Content / Research & AnalyticsLocation : Nungambakkam ChennaiJob Type: Full-TimeExperience Level: 2–6 years preferredJob Summary:We are looking for a highly competent Subject Matter Expert (SME) in Statistics to contribute to academic content development, course material creation,...

  • Subject Matter Expert

    2 weeks ago

    Chennai, Tamil Nadu, India Flex Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    To support our extraordinary teams who build great products and contribute to our growth, were looking to add aSubject Matter Expert - Learning & Developmentbased inchennailocationWhat A Typical Day Looks Like:Facilitate 4 hours of training daily on leadership, soft/ Behavioral skills.Design and develop or enhance existing training content for Individual...

  • FME SME Offshore

    17 hours ago

    Chennai - Guindy, India Jobted IN C2 Full time

    Overview: Prodapt Solutions is looking for a FME Subject Matter Expert to work from Chennai location. Responsibilities: Data Cleansing in GCOMMS ( GIS Data ) Using FME. Design and architect the Data cleansing and enrichment at GCOMMS for IQGEO (GIS migration). Data Mapping Data Exchange Document (VMX Mapping) Software and Environment Dependency for Data...

  • English literature- Subject Matter Experts

    1 week ago

    Chennai, Tamil Nadu, India GoAskNow Technology Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are HiringGoAskNow is looking for Subject Matter Expert- English Freelancer) to create solutions on the subject.Educational Qualifications-Postgraduate-EnglishSkills Required-Excellent communication skills-Verbal and Written.Extensive Knowledge of the Subject.Must be able to adhere to a timeline.Passout year-2021/2022/2023/2024/2025Interested candidates...