Hris Analyst

COMPANY OVERVIEW At Zuora we do We re helping people subscribe to new ways of doing business that are better for people companies and ultimately the planet It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth Through our leading expertise and multi-product suite we are transforming all industries and working with the world s most innovative companies to monetize new business models nurture subscriber relationships and optimize their digital experiences THE TEAM ROLE Zuora s Corporate Operations organization serves as the backbone of our internal technology ecosystem building digital experiences that connect teams align business priorities and strengthen collaboration company-wide Taking a cloud-first AI-enabled approach we empower our global ZEOs with modern tools and self-service solutions that drive productivity scalability and agility - all while upholding the highest standards of security and compliance Within Corporate Operations the Business Applications team designs implements and optimizes the systems that power Zuora s Finance Accounting Procurement Legal and Human Resources functions Reporting to the Senior Business Systems Manager of Digital Workplace Experience this team partners closely with HR IT and cross-functional system owners to deliver reliable scalable and user-friendly solutions across the employee lifecycle The Business Systems Analyst - Workday HRIS is a key member of this team responsible for supporting and enhancing Workday and related HR systems You ll combine strong functional knowledge of HR processes with hands-on technical expertise in configuration reporting security and integrations ensuring our people systems are optimized compliant and continuously improving You ll join a collaborative high-performing team that values innovation continuous improvement and professional growth Your work will directly impact the efficiency quality and scalability of Zuora s enterprise systems and digital transformation initiatives YOUR MISSION As a member of the IT organization supporting G A functions the Business Systems Analyst - Workday HRIS collaborates with HR team and cross-functional teams to integrate and enhance business systems driving efficiency automation and reliability in alignment with strategic goals YOUR OPPORTUNITY As the Business Systems Analyst - Workday HRIS you ll collaborate with HR and cross-functional partners to enhance and streamline Workday and related HR systems You ll manage configurations lead enhancements and identify process improvements that strengthen efficiency and the overall employee experience Working closely with other BSAs and technical teams you ll help prioritize initiatives refine requirements and ensure successful delivery of enhancements through agile development and testing cycles Key responsibilities include Serve as a Workday system expert supporting configuration testing reporting and troubleshooting across multiple modules Core HCM Absence Advanced Compensation etc Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology Manage day-to-day Workday operations including data audits security administration and HRIS support tickets management Partner with technical resources to support integrations and inbound data loads with other enterprise systems e g Finance IT Recruiting Learning Create update and maintain Workday documentation with process guides and end-user training materials Collaborate with HR IT and other business stakeholders to identify improvement opportunities and define scalable solutions Address incoming questions requests and issues while maintaining strong communication Support system testing and deployment cycles ensuring accuracy data integrity and smooth rollouts OUR TECH STACK Workday HCM Core Absence Security Custom Reports HRIS Integrations SFTP APIs and other connected platforms WHAT YOU LL ACCOMPLISH Deliver Scalable HR System Enhancements Configure and optimize Workday modules to support evolving HR and business needs Improve Process Efficiency Simplify and automate HR workflows to reduce manual effort and improve data accuracy Strengthen Data Integrity Conduct proactive data audits and drive alignment between Workday and downstream systems Enhance User Experience Partner with HR to create intuitive processes and documentation that empower end users Foster Collaboration Work cross-functionally with HR IT and Finance to ensure consistent data flows and system reliability Drive Continuous Improvement Contribute to the evolution of our people systems roadmap by identifying areas for automation and innovation WHAT YOU LL NEED TO BE SUCCESSFUL Bachelor s degree in Information Systems HR or a related field or equivalent experience 5 years of hands-on Workday administration experience including configuration reporting calculated fields and business processes Experience with Workday Absence Management and Security configuration preferred Strong knowledge of HR processes such as employee lifecycle time off and organization management Advanced proficiency with Excel Google Sheets for analysis data validation and reconciliation Experience supporting or integrating other HRIS or People Systems e g Greenhouse Okta others is a plus Detail-oriented with excellent problem-solving and analytical skills Strong communication and collaboration skills with a proactive customer-focused mindset Ability to manage multiple priorities deliver quality outcomes and maintain high accuracy under pressure ZEOLife at Zuora As an industry pioneer our work is constantly evolving and challenging us in new ways that require us to think differently iterate often and learn constantly-it s exciting Our people whom we refer to as ZEOs are empowered to take on a mindset of ownership and make a bigger impact here Our teams collaborate deeply exchange different ideas openly and together we re making what s next possible for our customers community and the world As part of our commitment to building an inclusive high-performance culture where ZEOs feel inspired connected and valued we support ZEOs with Competitive compensation corporate bonus program and performance rewards company equity and retirement programs Medical dental and vision insurance Generous flexible time off Paid holidays wellness days and company wide end of year break 6 months fully paid parental leave Learning Development stipend Opportunities to volunteer and give back including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process Location Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working being intentional about scheduling communication and collaboration strategies that help us achieve our best results In our dynamic globally distributed company this means balancing flexibility and responsibility - flexibility to live our lives to the fullest and responsibility to each other to our customers and to our shareholders For most roles we offer the flexibility to work both remotely and at Zuora offices Our Commitment to an Inclusive Workplace Think be and do you At Zuora different perspectives experiences and contributions matter Everyone counts Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all Zuora does not discriminate on the basis of and considers individuals seeking employment with Zuora without regards to race religion color national origin sex including pregnancy childbirth reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics We encourage candidates from all backgrounds to apply Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance zuora com