Mega Hiring Drive UK

1 day ago

Bengaluru, India Izee Manpower Full time

Job Description

We are looking for enthusiastic individuals for our Mega Hiring Drive for the UK & US International Voice Process in India. This role is ideal for candidates who are passionate about customer service and wish to build a career in an international environment.

Responsibilities

- Handle inbound and outbound calls for UK & US clients.
- Provide exceptional customer service and support through effective communication.
- Resolve customer queries and issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance customer satisfaction.

Skills and Qualifications

- Excellent verbal and written communication skills in English.
- Strong listening skills and the ability to empathize with customers.
- Proficiency in using computer systems and CRM software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Flexibility to work in shifts, including nights and weekends.

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