Senior Learning

2 weeks ago

Chennai, India ICON plc Full time

Job Description

Responsibilities:

- Recognize, exemplify and adhere to ICONs values, which center around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Provides programme support as assigned
- Provide support for external and internal audits and/or client requests for training documentation on study staff including preparation of employee reports (training histories or learning plans when requested) and provision of scanned or actual paper files, when necessary.
- Maintain departmental files, as necessary
- Demonstrate leadership by working at a high level of quality with minimal supervision
- Mentor and coach other Learning and development coordinators as required
- Provide timely and professional customer service via ICON s help desk application
- Provide support for ICON systems that promote learning and development
- Ability to communicate effectively with internal and external customers
- Generate reports as necessary
- Perform additional activities and responsibilities related to the job role and support ICON University activities as assigned.
- Proactively informs Icon University management of department and or learning and development related issues.
- Work collaboratively and proactively as part of the wider ICON University team
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- US/LATAM/CAN: experience in relevant discipline in Training, Learning Development, Education, Management, HR or other
- EU/APAC: In depth proven experience in relevant discipline in Training, Learning Development, Education, Management, HR or other
- Demonstrates the ICON competencies
- Demonstrates excellent interpersonal and communication skills (oral and written).
- Ability to work effectively and efficiently on global networked computers using current systems, and/or software including the MS Office applications: Excel, Powerpoint and Word.
- Demonstrates high level of organisational skills, attention to detail and accuracy in work completion.
- Ability to work as part of a remote global team
- Ability to work effectively and efficiently with current learning and delivery technologies
- Fluent in English (written and oral)
- Ability to travel domestically and internationally as necessary and not expected to exceed 10%.

What are we looking for:

- Min. Graduate or should have Bachelors Degree in any stream
- Should have 2-3 years experience in Cornerstone LMS
- Should have Advance Excel knowledge experience
- Should have good communication interpersonal skills
- Open for Hybrid role (Chennai- Thooraipakkam)

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