Network Engineering Professional

Hiring Manager Akash Kumar Recruiter Archana SM Location Bangalore Carrer Level E Why BT We ve always been an organisation with a purpose to use the power of communication to make a better world You can trace this back to our beginning as pioneers of the world s firs telecommunications company At our heart we re a technology company with research and innovation in our bones and a desire to be personal simple and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed Our pursuit of progress over the past 180 years has established BT as a strong successful brand with huge scale capable of achieving great things From supporting emergency services hospitals banks and keeping economies around the world online safe and secure to delivering large scale technology infrastructure like the creation of BT Sport Today in this fast-changing always on digital world our purpose remains true Yet the market conditions regulations and competition we face are tougher than ever before So if you have the drive optimism and resilience to help propel us forward we ll offer unrivalled personal development a wealth of opportunities to learn experience new things and pursue new careers If that s you and what you re looking for we d love you to be part of our future Why this job matters Accountable for a single small to medium sized technical delivery or multiple simple technical deliveries The purpose of the Global Network Change Professional is to be accountable for introduction of multiple new components or features forming part of a wider platform from an engineering and test perspective and may lead a small matrix project team Uses in-depth technical knowledge and operational understanding to identify and delivery improvements in service availability through end-to-end business ownership In addition to the introduction assurance and engineering leadership you will lead on complex or major incident fault resolution and recommend options for ensuring that optimum use is made of the network equipment network resources What I ll be doing - your accountabilities Be able to understand and articulate designs with key stakeholders Ensure the scope of delivery is understood that the technical solution meets the business need and that plans are comprehensive and are achieved Identify pre requisites to technical deliveries and ensure that they are delivered Identify when technical deliveries are at risk and take corrective action to resolve Make recommendations for improvements to processes Engage with clients and suppliers including internal stakeholders regular stakeholder comms Regular reporting updates to advise of progress to all stakeholders Supports engagement with third party suppliers on technical solution requirements Responsible for ensuring the scope of e2e testing Produce and agree technical delivery plan and manage dependencies such as pre post checks Manage RAG status and expectations of a technical delivery with relevant stakeholders Run a regular project review forum with all stakeholders Risks issues finances status resources Ensure mitigation of the risks and issues Manage handover to operations and the customer Stakeholder management Identify and implement changes to improve quality and reduce costs Accountable for resourcing strategy to meet the planning milestones within a high level programme For external projects accountable for the overall end to end success for the planning and implementation activities of the project For internal projects accountable for the overall end to end success of the project Manage Requests to meet agreed Key Performance Indicators KPIs such as On Time Delivery and Right First Time measures Manage suppliers and field engineering teams on the delivery of global forced closures and migrations ensuring that all activities meet Global Networks Engineering Standards guidelines Responsible for building and defining customer resource requirements effectively managing the supply and demand for the team and articulate the teams the requirements Proactively prevent problems by acting before they occur managing the overall status of your workstack owning addressing and escalating issues impacting the delivery of your orders Consider any opportunities for Transformations and Automation by taking ownership identifying possible solutions driving them through to successful implementation including capturing business benefits Act as the lead professional and single point of contact for a defined remit within the Network Change team driving service improvements to exceed performance targets Experience you would be expected to have Expert knowledge on Ethernet switching - MANDATORY Expert knowledge on IP and IP control plane protocols - MANDATORY Expert knowledge on IP-MPLS - MANDATORY Basic Unix skills - MANDATORY Strong understanding of BT s Global networks and technologies as well - MANDATORY Knowledge of Global Network Suppliers - E G Cisco Juniper Ericsson Ciena Huawei Nortel - - MANDATORY Excellent Communicator and able to adapt and articulate technical terminology and non-technical - MANDATORY Experience of a process driven work-flow environment - PREFERRED Good knowledge of networks infrastructure and related network management products and services - MANDATORY Basic knowledge and experience configuring Juniper M series - MANDATORY Basic knowledge and experience configuring Alcatel 7750 series and TE - MANDATORY Skills required for the job Excellent Communicator and able to adapt and articulate technical terminology and non-technical Professional qualification accreditation e g CCNP About us BT is part of BT Group along with EE Openreach and Plusnet Millions of people rely on us every day to help them live their lives power their businesses and keep their public services running We connect friends to family clients to colleagues people to possibilities We keep the wheels of business spinning and the emergency services responding We value diversity and celebrate difference We embed diversity and inclusion into everything that we do It s fundamental to our purpose we connect for good We all stick to the same values Personal Simple and Brilliant From day one you ll get stuck in to tough challenges pitch in with ideas make things happen But you won t be alone we ll be there with help and support learning and development This is your chance to make a real difference to the world to be part of the digital transformation of countless lives and businesses Grab it A FEW POINTS TO NOTE Although these roles are listed as full-time if you re a job share partnership work reduced hours or any other way of working flexibly please still get in touch We will also offer reasonable adjustments for the selection process if required so please do not hesitate to inform us DON T MEET EVERY SINGLE REQUIREMENT Studies have shown that women and people who are disabled LGBTQ neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria We re committed to building a diverse inclusive and authentic workplace where everyone can be their best so if you re excited about this role but your past experience doesn t align perfectly with every requirement on the please apply anyway - you may just be the right candidate for this or other roles in our wider team