Senior Vendor Ops Associate, Aripl

3 weeks ago

Bangalore Karnataka, India Amazon Full time

DESCRIPTIONVendor Operations team is designed to guide and assist customers vendors to ensure seamless experience while working with Amazon systems As a part of this team the primary role will be providing all reasonable support to customer vendors in improving their capabilities to ensure that they are able execute their business in the most optimum way The role will comprise of assisting the customer vendor to get well versed with various Amazon tools and provide on ground support to assess inputs like PO management shipment etc These tasks include but are not limited to assisting in training on populating procuring catalog content face to face interacting coordinating with the vendors manufacturers customers identifying and correcting errors maintaining records of work received and work performed etc In addition to being a support associate grooming customers vendor s to become self-sufficient on the platform the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects participating actively in stakeholder calls meetings etc I Skills a Strong written and spoken communication skills b Good working knowledge of MS Office SuiteII Ability to a Multi task in a fast paced environment b Operate in the system with speed and accuracy necessary to meet Amazon standards c Handle stressful situations maintain composure and communicate clearly with both internal and external stakeholdersIII Demonstrate a Passion for Business Development b Strong interpersonal skills c Excellent listening skills d Excellent data accuracy skills eye for detail and commitment to meet deadlinesIV Critical Qualities Characteristics a Pace of implementation and consistency in performance b Willingness to take initiatives and additional responsibilities c Willingness to travel d Commitment and completion factor e Peer respect - establish and maintain cooperative working relationships f Creative and analytical problem solvers with a passion for operational excellence g Identify areas of possible process improvementsV Operations a Meet and interact with Local vendors on Day-to-Day basis in initial process setup b Flag possible escalation dive deep to recommend and implement corrective actions c Flag any updates received from stakeholders on process to Team Lead Manager d Be part of client calls to raise challenges lead and document conference discussionsBASIC QUALIFICATIONS- Bachelor s degree - Experience with Microsoft Office products and applicationsPREFERRED QUALIFICATIONS- Preferable worked in vendor facing procurement or supply logistics rolesOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

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