Operations Executive

4 weeks ago

Udaipur RJ IN Marvel Retail Private Limited Full time

Position Overview We are looking for a detail-oriented and proactive Inventory Dispatch Executive to join our team The ideal candidate will be responsible for managing inventory records coordinating dispatches handling logistics and ensuring on-time deliveries to customers This role requires excellent coordination skills accuracy in documentation and a commitment to maintaining smooth operational flow Key Responsibilities 1 Timely Dispatch Coordination Plan and execute daily dispatch schedules as per customer orders Ensure all orders are packed labeled and shipped accurately and on time Coordinate with warehouse sales and logistics teams for smooth dispatch flow Track deliveries and ensure proof of delivery POD is received and recorded 2 Customer Service Communicate proactively with customers regarding dispatch and delivery updates Handle order-related queries delays or special delivery requests professionally Ensure customer satisfaction through prompt and reliable service Maintain positive relationships with clients to enhance repeat business 3 Logistics Coordination Liaise with courier partners and transport vendors for smooth pickups and deliveries Track shipments and resolve delivery-related issues or escalations Handle reverse logistics returns replacements 4 Inventory Record Maintenance Coordinate with the warehouse team for stock inward outward entries Conduct periodic stock checks and physical inventory audits Reconcile stock discrepancies between system and physical records Generate inventory and dispatch reports for management review 5 Process Improvement Identify gaps in current dispatch and inventory processes Suggest and implement improvements for operational efficiency Work with management to develop SOPs for dispatch and logistics Track performance metrics to reduce errors and optimize turnaround time Qualifications and Skills Bachelor s degree or equivalent experience in logistics supply chain or a related field 1-3 years of experience in dispatch or logistics operations Excellent organizational and time-management skills Strong communication and customer service skills Proficiency in MS Office and inventory management software Ability to handle pressure and meet tight deadlines Job Type Full-time Pay 150 000 00 - 350 000 00 per year Experience total work 1 year Preferred Work Location In person

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