Senior Site Service Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Senior Site Service Manager Facilities Management Work Dynamics Here in Bangalore we manage over 2 Mil square feet of space across 05 offices Our clients mission to organize the world s information and make it universally accessible and useful has helped it become one of the few companies in the world worth more than one trillion US dollars The Asia Pacific region is an important part of our clients success occupying 65 offices across 13 countries JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive Kick start your career by working in a team managing some of the world s most inspiring office spaces With nearly 10 million square feet of office space across Asia there is plenty of room to grow The JLL account team has developed a unique culture drawing and adapting from JLL and our clients way of working and thinking What this job involves Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role youll be passionate about providing facilities management services Youll implement and monitor building procedures and performance measures ensuring these are maintained at all times Likewise youll boost onsite operations by promoting best practices and creating better processes within your team Winning our clients trust Youll be working closely with our client so strong relationship management skills are required In this fast paced and high volume environment youll be proactive and organised Youll be forward thinking and anticipate future requests to meet our clients expectations consistently As the go-to person for any facilities related queries or concerns in your city you will be responsible for overseeing all operations Strategic planning Supported by your country lead youll play an active role in developing business strategies focusing on the integrity of data onboarding of new team members timely delivery of services and delivery against targets will be a key focus Meeting the clients facilities needs In this exciting and dynamic environment youll work closely with our client vendors and other stakeholders on facility related enquiries and requirements Your planning and budgeting skills will also be vital to the job as youll take part in the procurement of vendors and services from time to time Leading Health Safety efforts In this role you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures This role puts you on the first line of defence against risks As such you will help implement and manage risk management programs Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices Leading from the front You will demonstrate and maintain our xe2x80x98I am JLL core behaviour and values Mentoring coaching and guiding youll develop and sustain a high-quality motivated team Youll be responsible for maintaining a culture of teamwork cooperation and performance excellence Working within a diverse and inclusive team experience of managing over approx 20 team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds Maintaining high staff morale trust and ethical work practices will also be a key focus Sound like you To apply you need to be Experience At minimum you have a Bachelors degree in facilities management building management business or other related field And or 10 years relevant experience in facilities property management hospitality or related fields Solid knowledge and understanding of critical facilities health and safety requirements vendor management and commercial contracts would be an advantage Expected to know in detail about soft service pest control civil and Interior activities Indoor as well as outdoor landscaping activities All these service RFP process KPI related queries agreement process Budget Forecast accrual Invoice transition phase experience etc is mandatory requirement to apply for this position Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A xe2x80x98yes means you can function as a coach ensuring high morale and work ethic in the team as well as continuing effective client collaboration and partnership Great time management Equipped with excellent planning organizational skills youll be skilled in prioritizing conflicting priorities and meeting tight deadlines With the ability to manage multiple and complex operational matters on a daily basis your analytical skills and capacity to deal with ambiguity will be an asset Focusing on effective long term solutions for complex problems will be key to your success People person You will possess strong presentation verbal and written communication skills in English as this is our Clients main language Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements As an effective leader youll promote open constructive and collaborative relationships and realise that your team s success is your success Knowledge on BU What we can do for you At JLL we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site Bengaluru KA Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements Were interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and or overall selection process you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to 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