[Apply Now] Lead Salesforce OMS Technical

6 days ago

Pune India Haparz Full time

Job Description

NO FRESHER WILL BE PREFERRED

HIRING

We are looking for Lead Salesforce OMS Technical for IT Company

Location- Remote
Experience- 8+ years
Budget- As per market standards
Notice Period- Immediate Joiner or 30 Days

Lead the technical design and end-to-end implementation of Salesforce Order Management (SOM) solutions.
Architect and all the SOM related Objects and Workflows.
Design and build orchestration flows for order capture, fulfilment, cancellation, return, and payment processing.
Develop and maintain automation using Flow, Apex, and Composite APIs for complex order lifecycle management.
Integrate SOM with external systems (ERP, WMS, Payment Gateways, SFCC, etc.) using REST/SOAP APIs and middleware.
Create scalable data models and ensure data integrity across order transactions.
Collaborate with architects, developers, QA, and business teams to deliver technical solutions aligned with business goals.
Provide hands-on leadership and mentorship to developers, conduct code reviews, and enforce best practices.
Monitor system performance and troubleshoot issues across orchestration flows and API interactions.
Stay current with Salesforce SOM feature releases and recommend adoption strategies.
Define and implement custom logic for split shipments, fulfilment routing, order holds, backorders, partial returns, and refund processing.
Build robust automation and extensibility using Salesforce Flows, Apex triggers, batch/Queue jobs, Lightning Components, and Platform Events.
Analyse production issues, perform root cause analysis, and implement long-term fixes and system optimizations.
Drive system monitoring, observability, and proactive alerting around key order flows and service interactions.
Contribute to sprint planning, backlog grooming, and Agile ceremonies as a technical leader.

Technical Skills: -
Strong hands-on experience with Salesforce Order Management (SOM) architecture and data model.
Expertise in:
o Apex, LWC (Lightning Web Components), SOQL, SOSL, Aura
o Flow Builder, Process Builder (legacy), and Orchestration Flow Designer
o Platform Events and Change Data Capture (CDC)
Experience with Composite API, Named Credentials, and secure API integration practices.
Proficiency in configuring and customizing SOM orchestration flows for order lifecycle events.
Experience with integrations (REST/SOAP) to ERP, payment providers, and logistics systems.
Experience with OAuth2, JWT, and named credential-based auth flows for secure communication.
Familiarity with Salesforce Core Clouds (Service Cloud, Commerce Cloud B2C/B2B, or Sales Cloud).
Deep understanding of order-related processes: fulfilment, splitting, holds, returns, exchanges, and adjustments.
Strong experience with Salesforce DX, Git, CI/CD pipelines.
Understanding of PCI compliance, SCA (Strong Customer Authentication), and fraud management in order transactions.
Knowledge of common middleware tools (e.g., MuleSoft, Dell Boomi) is a plus.
Salesforce certifications such as Order Management Accredited Professional, PD1/PD 2, or

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