c.c.e - tech support process

Job Description- Handle international outbound calls related to technical support- Communicate clearly and effectively in English with customers- Assist in resolving basic technical issues and escalate complex ones- Maintain a positive and professional tone during calls- Work as part of a team to meet performance goalsRequired Profile:- Flair in spoken...

Job Description- Handle international outbound voice calls related to technical support- Deliver excellent customer service and resolve queries efficiently- Achieve assigned goals and performance targets- Maintain a positive and energetic approach during customer interaction- Work effectively as part of a team in a fast-paced environment- Adhere to company...

Job Description- Handle international outbound voice calls related to technical support- Maintain professional communication and assist customers effectively- No night shifts or rotational shifts involved- Incentives offered with no hidden charges- Candidates with experience in International BPO will get a minimum 20% hike on their last drawn salary-...

You will be responsible for the Inbound tech sales process in an International BPO environment. The role requires a minimum of 6 months to 2 years of experience in Outbound tech support in an international BPO setting. Key Responsibilities: - Provide technical assistance to US/AUS and Canadian customers on inbound tech and website processes. - Achieve...

Job DescriptionWe are looking for enthusiastic and driven Tech Sales Executives to join our growing team. This is an excellent opportunity for freshers looking to start their career in a stable and secure company involved in diversified business ventures like BPO and IT services.Desired Candidate Profile:- Minimum educational qualification: 10+2- Excellent...

Job DescriptionRoles and Responsibilities:- Engage with international customers to promote and sell tech-related products and services- Handle outbound calls and follow sales scripts to convert leads- Understand customer needs and offer appropriate solutions- Maintain accurate records of interactions and sales- Meet daily and monthly performance goals-...

We are currently having openings in our Backend Process 100% work from office. With fixed salary & permanent hiring.Designation-Customer Support Associate (CSA).Job Profile-Have to check customers documents.Mandatory Criteria-Any GradFresher and experience both can apply.Punjabi reading mandatory for Punjabi candidate.Gujarati reading mandatory for Gujarati...

Roles and ResponsibilitiesProvide customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Handle international customers' emails, chats, and non-voice requests with professionalism and efficiency.Utilize strong English typing skills (minimum 40 wpm) to process customer interactions accurately and...

SHOULD HAVE PROCESS, PROJECT & OPERATION/MAINT KNOWLEDGE FOR HOT STRIP MILLS & TSCR, DEFINE TECHNOLOGICAL CONSIDERATION . DEMONSTRATE AS AN LEADER/ EXPERT OF COMPLETE HOT ROLLING MILL .GENERATE TECH SPECIFICATION .NEMM CHINA REVIEW ENGINEERING Required Candidate profileKNOWLEDGE OF HSM AS TECH LEAD & CONCLUDE THE TECHNICAL DISCUSSIONS & ALIGNMENT WITH OEMS,...

Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...